aknz.co.uk

2.4
2.4 Based on 21 reviews

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Average Rating

2.4

/
5

21 Reviews

5 Star
24%
4 Star
10%
3 Star
5%
2 Star
10%
1 Star
52%

Filtered Reviews

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Review Time

Tolu
No communication

Never responds to messages or emails and despite paying for next day delivery; didn't receive my order till a week later, without any explanation or apology.

1
Date of experience: Jan 28, 2026
QUIS
Zero Star Rating...

No contact, No responses. Pure Scam!

1
Date of experience: Jan 26, 2026
James
Do not order from this company

Update:Since posting the below AKNZ have responded, saying my order was missed due to a system error and have provided a full refund. This does not explain the previous lack of comms and, given my experience is far from unique, I would still strongly advise to avoid this company. Nevertheless I wanted to update this post for completeness.Original post:I think this is probably a scam. My item was ordered 8 days ago with next-day delivery. Nothing received. No further communications. All attempts to contact them have been ignored.I've contacted my credit card provider to initiate a refund. Strongly suggest to avoid these guys.

1
Date of experience: Jan 22, 2026
David Bell
Recieved updates throughout

Recieved updates throughout. Item arrived in time.

5
Date of experience: Jan 21, 2026
Rebecca
Fantastic items !!!!

I paid next day delivery but it arrived 8 days after which was annoying but the items were excellent !!!! Will definitely be ordering again. Only gave it 4 stars due to the slow delivery otherwise would have been a 5.

4
Date of experience: Jan 09, 2026
customer
Excellent

Not sure why all the negative reviews. I received excellent service, goods were very well packaged and at a very reasonable price. Thank you will be shopping again soon.

5
Date of experience: Jan 07, 2026
Phil Simcox
Ordered a dolce gusto S plus coffee…

Ordered a dolce gusto S plus coffee machine on 7/1/20 on next day delivery, it arrived on the 11/1/26. But it was the wrong model. I had tried to contact AKNZ via email, phone, messenger without any success. Zero customer support zero customer satisfaction. Don’t use this company.

1
Date of experience: Jan 07, 2026
Martin  Leadley
Must admit that after reading the…

Must admit that after reading the reviews, I became very concerned about my order, wishing I had read the reviews first.I paid for next day delivery, it didn’t arrive. No they don’t answer emails, messages or the phone. I did however receive my order less than a week after ordering and it was fine. Tracking was good too. Value for money i would give 5 stars I wouldn’t however order from this company again, mainly because of the late delivery and poor, none existence communication

3
Date of experience: Dec 22, 2025
Sana Ullah
A placed a last minute order for…

A placed a last minute order for Christmas and it arrived on time and the presentation was outstanding!

5
Date of experience: Dec 21, 2025
Friend of Ted
THIS IS SCAM

THIS IS SCAM! Be very careful and don’t order anything from them. My order never arrived! Their phone number is fake and nobody responds to emails. This is scam. AVOID!

1
Date of experience: Dec 18, 2025

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