Name: alcosto.com.au
Telephone: 000000000
Rating: 2.6

Aaron Cutler Guest

Extremely poor communication. Placed an order for 2 relatively cheap items. Got the generic confirma

Extremely poor communication.
Placed an order for 2 relatively cheap items. Got the generic confirmation but nothing else for 2 weeks. I messaged politely and asked for an update, got nothing. Then I got annoyed and demanded a refund or else I would seek help from my bank. Then I get a generic email stating ive been refunded!

Would have it not been easier to just give me an update? This tells me they probably didn't even have my items in stock.

Waste of time!

Date of experience: Mar 16, 2026

Aaron Cutler Guest

1 month ago

Extremely poor communication.

Extremely poor communication.Placed an order for 2 relatively cheap items. Got the generic confirmation but nothing else for 2 weeks. I messaged politely and asked for an update, got nothing. Then I got annoyed and demanded a refund or else I would seek help from my bank. Then I get a generic email stating ive been refunded!Would have it not been easier to just give me an update? This tells me they probably didn't even have my items in stock. Waste of time!

Date of experience: Mar 16, 2026

Rosario Ransom Guest

3 months ago

I received 1 of the products broken and…

I received 1 of the products broken and I wrote to the e mail of Alcosto and send a message to the website contact, but I'm still waiting for the answer of the refund.Ref: order # 1083

Date of experience: Jan 15, 2026

Mateo Urioste Panissa Guest

3 months ago

Terrible customer service

Terrible customer service . I send an email already

Date of experience: Jan 08, 2026

R.p Guest

4 months ago

Really happy with delivery speed and…

Really happy with delivery speed and the care taken by team to make sure I was happy

Date of experience: Dec 10, 2025

Levi P Guest

4 months ago

Fast Delivery

Fast Delivery, Good Products

Date of experience: Dec 06, 2025

Ilma Becerra Sanchez Guest

4 months ago

They sent the wrong product that I did…

They sent the wrong product that I did order and I didn't get rebate because the prices between products were a bit different. Or least they should ask if I want to swap products.