alderlylondon.com

1
1 Based on 12 reviews

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5

12 Reviews

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Tracey H-G
One star is far too generous. Took ages to arrive , neck hole i could barely shove my head through.

One star is far too generous. Took ages to arrive , neck
hole i could barely shove my head through. Just cheap Chinese tat, purporting to be from British companies. They keep springing up with different names. The latest I saw on Facebook was called James and Emma. The same range. Synthetic with ink marks and unlike the photo , the pockets had been sewn on the outside , sticking out and not matching the dress. This lot need to be reported to trading standards. There is a London address on the back of the package which I’m going to try to send it back to. Failing that, I’ll claim the money back from my card and use it as dishcloths. It’s not fit for anything else!!

1
Date of experience: Feb 25, 2026
Tracey H-G
Don’t touch- waste of money, synthetic, badly made, hideous

One star is far too generous. Took ages to arrive , neckhole i could barely shove my head through. Just cheap Chinese tat, purporting to be from British companies. They keep springing up with different names. The latest I saw on Facebook was called James and Emma. The same range. Synthetic with ink marks and unlike the photo , the pockets had been sewn on the outside , sticking out and not matching the dress. This lot need to be reported to trading standards. There is a London address on the back of the package which I’m going to try to send it back to. Failing that, I’ll claim the money back from my card and use it as dishcloths. It’s not fit for anything else!!

1
Date of experience: Feb 25, 2026
Gail Deuce
Be very careful

Be very careful. They claim they are an ethical company, but any returns have to be sent back to China at your own cost. The dresses were not well made with white pocket linings on dark dresses with the lining protruding. Not impressed!

1
Date of experience: Feb 17, 2026
Jacqueline Austin
Inferior Products to those modelled and Customer Service is Non Existent . Please do not use

I had (mis) understood that returns would be straight forward. I obviously hadn't read the small print nor had I read that this company was shipping from Asia, as I thought and saw pictures of what I thought was a UK store in London. Order took forever to arrive (and my reservations were realised). The dresses (orderd 2 sizes) but both are the same, quality is dire as is the cut and bore no resemblance to photo. Do not use this company nor get sucked in as I did which cost me £80 that i am never going to get back. I have emailed the company twice a day and still got no response. They should be blocked from selling on FB, Insta and everywhere as such a bad company on so many levels. I do not like the Shein/ Temu ethics and avoid these sites, but this it on the same level, much to my annoyance and dismay, but at least with those you get your money back in full. What a bad move on my part but hope you read these reviews and pick up what I overlooked. A One Star is 100 too many.

1
Date of experience: Feb 13, 2026
Bethan Scriven
Disappointed customer

I can only repeat what others have already said. Poor customer support, inferior quality and returns via China, at a cost of £30, with no guarantees. I intend to give my purchase to charity and put it down to experience. At my age I hoped I would know better.

1
Date of experience: Feb 08, 2026
Aly Spiro
Sent to wrong address

I ordered a dress and it was sent to a postcode that bore no resemblance to my own postcode. I contacted them four times but got no response to any of my emails.Appalling customer service. Steer clear

1
Date of experience: Feb 07, 2026
Jo Bellm
scam don't use

the dress took ages to aarrive and when it did it is very cheap, synthetic fabric. The garment is twisted making the pockets stick out. To get a refund you haver to post to China at your own cost £30 with no guarantee of refund saying it may not arrive. Avoid usiing this company it is a waste of resources and causes stress.

1
Date of experience: Feb 07, 2026
Janet Bridger
This site is a scam

This site is a scam - my dress arrived after one month and is poorly made from inferior fabric. It was described as embroidered which is a lie.

1
Date of experience: Feb 07, 2026
Carla Hutchinson
Don't use this company

Don't use this company. I ordered two pairs of shoes from Adorly London. Clever website making it look like there's a London store run by these 2 women. But...I found out the items come from China, not London at all ! I've ordered shoes they've taken £120 and over one month on, no shoes. Lied about delivery and now no tracking available at all, liars ! No response to my complaints. Stay away from these crooks

1
Date of experience: Feb 01, 2026
Mrs Jones
The dresses are not fit for purpose

The dresses are not fit for purpose, I paid £89.91 for 2 sun dresses and they arrived after 2 weeks and bear no resemblance to the advert photos. They don’t have any brand label and the material is very thin.The company has replied to my complaint- £30 to post to China, no store in London despite the name and map pin point.They say if I don’t want to pay to return they will give me a 10% refund and plant a tree for every 3 orders.I am hoping credit card company may assist.

1
Date of experience: Jan 27, 2026

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