alderlylondon.com

1
1 Based on 12 reviews

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12 Reviews

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Mrs Jones
The dresses are not fit for purpose

The dresses are not fit for purpose, I paid £89.91 for 2 sun dresses and they arrived after 2 weeks and bear no resemblance to the advert photos. They don’t have any brand label and the material is very thin.The company has replied to my complaint- £30 to post to China, no store in London despite the name and map pin point.They say if I don’t want to pay to return they will give me a 10% refund and plant a tree for every 3 orders.I am hoping credit card company may assist.

1
Date of experience: Jan 27, 2026
customer
Do not use this company

Do not use this company, it is a scam. There is no London shop, all the goods are sent from China and must be sent back there, at your own expense. I bought two 'luxury dresses'. The quality is awful, cheap material, poor patterns, skimpy proportions.They are operating in the same way as others including Jane London, Helen London, Langford Blake, Eliza & Margaret London, Grace & Sophia London. All purport to be in the UK, with a boutique selling luxury products, they offer ease of returns which is not true. Check out their reviews to see the pattern. I have now got my money back after contacting my credit card company's disputes team.

1
Date of experience: Jan 14, 2026
chris francis
Do not waste your money on their tat!

This company are con merchants, do not buy any clothes from them. They have no connection to London, they sell cheap tat claiming they are selling expensive boutique stylish clothes . When the garments arrive after paying expensive prices & you try to return they wont give you their warehouse address in China.

1
Date of experience: Jan 10, 2026

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