Review Time
They exceeded my expectations and were incredibly helpful. When placing an order, you actually communicate with a person, and the service is very prompt. I highly recommend them; their tools stand up to the quality of leading brands but at more affordable prices. Thank you for your assistance, and have a wonderful Thanksgiving!
I ordered the wireless tiller and after I drained both batteries I went to plug one into the charger and the charger popped and smelled like something was burning. I found their email on the back of the battery and emailed them what had happened. They responded to my email and I was just going to buy a replacement but they asked when I bought it as it may still be under warranty. It was! They asked for the invoice # and said they’d send a replacement. Within a week I had the replacement. I was very surprised and extremely pleased with the customer service.
I had a minor issue with one of the batteries for a pole saw that I ordered. I called the customer service number and was connected to Mauricio, who was fantastic. Unlike many other companies that provide customer service, I could understand him, which is very important to me, an old guy of 77 who remembers the way things used to work. Over a 2-day period, Mauricio contacted me numerous times to solve my issue, which he did with my complete satisfaction. I am now a lifelong customer and fan of Alloyman. Mauricio deserves a raise!! - Bob
I called Alloyman help line and it was not answered. I left a voice mail. The next day shortly after 8 AM a rep called to solve the problem. The tiller-cultivator package did not come with the batteries, charger, or instruction manual. The customer rep offered to send replacement items. Problem solved, no hassels.
I purchase a cordless snow shovel thru amazon 3 days beyond the amazon time to return we received our 1st snowfall I used it once and the auger broke and would not engage. I contacted the company to get either a replacement or a refund. I've now spoken to Mauricio and emailed him many times. Each time he promised an escalation to another team. Each time this has not happened (No Contact) do not buy this product it's junk and the company does not stand behind it!!!!!!!
Ive got a 20v leaf blower about a month ago I went to charge my battery to use it and found that my charger wasnt working.I called customer support,was asked to send a few pictures then was notified that Im being sent a new charger.Thanks to customer support Im thrilled at the outcome.Thanks Maurico.
Claim your business profile now and gain access to all features and respond to customer reviews.
Founded in 2002 Alloyman is a global business that develop5researches, designs and sells lithiumion power tools.
More than 20 years of experience in the research and department of lithium-ion tools, OEM production and many first-line brands, to ensure that each of our Alloyman tools rivals those of quality first-line brands, devoted to providing every customer with high-quality and affordable home tools.See more
salviaextract.com
topjoblab.com
empoweredbyashley.com
maraleatherstore.com
tp24.com
ironmongerydirect.co.uk
holsper.com
homesealed.co.uk
henryvalentinefurniture.co.uk
graysonluxury.com