Review Time
My experience with them has been outstanding. Their friendly approach and commitment to customer satisfaction are commendable. They are reliable, timely, and highly professional. I wholeheartedly recommend their services.
I worked primarily with Emile, about whom I had previously read glowing reviews. She was remarkably patient with my many changes and corrections, keeping me informed of progress at every point and remaining calm in the face of my endless (and needless) anxiety. Emile, Harry and the rest of the gang were always ready with new ideas while respecting my vision of the project. We are now at the promotional stage, and I’m very enthused about their plans.
Martin Olson has been very professional in the job that he does and the cover design was excellent. The formatting and editing teams have been inferior as they make mistakes that as payer for their services I should not have to catch. I have been working with them almost a month and had to send it back again with errors. I am ready to get done and wish that I had never used them.
My name is Sandra L. Valentine, my friends call me Sandy, and I am an Author. Martin Olson, taught me how to trust, and it was truly a big step in my life! I trusted everyone. I was under the assumption, if my books sold they too would have benefited. I fell flat on my face,was no one to blame but me. So threw that manuscript in a drawer and said," I am finished," I was not going through this again. Then Martin called, l said "No!" I won't go through the same thing again. He did not give up. We talked he earned my trust. I am glad Martin seen something in mel. Now we are on our third book.
I have been working with Book Publishing Pros for a year and a half and I must commend Walter, Emile and Harry for their encouragement, support and excellent advice along the way. As this was my first novel. I was unaware of the process for marketing my book but their patience with my many questions and mistakes made it a true learning experience. The editing of my book was faultless and the projects they created and promoted for me such as the website were expertly and professionally completed. I am in the process of completing a second novel and am looking forward to working with them again.
I have been working with this company over the past 1+ years publishing a series of books on behalf of a client. Most of these books present challenges, which have generally been resolved without incident. While there has been turnover in personnel, I have had to insist upon time limits for publishing, particularly when I am paying in advance for their work. The company pushes very hard on marketing plans, and has fluctuated on the price per book, even in spite of my continued use of them. They do frequently "draw lines in the sand", offering "discounts" if I pay by certain dates (usually the end of the month). In the past few months, my contact (Martin) has been very helpful in eliminating bottlenecks, and meeting deadlines. I have not been happy about their payment system, as they only take credit cards, and have a weird system of debiting 3 parts to each payment, then crediting back two small amounts. Overall I recommend them, with the caution that you should clearly spell out and document expectations, deadlines, and services.
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