ansgear.com

2.4
2.4 Based on 21 reviews

ANSgear.com is the world's largest online paintball store. They carry a massive selection of Paintball Guns, Tanks, Masks, Loaders, Harnesses, Barrels, and more. ANSgear.com is also fully stocked with Airsoft guns and equipment. Thousands of items are on ...

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Average Rating

2.4

/
5

21 Reviews

5 Star
33%
4 Star
0%
3 Star
0%
2 Star
10%
1 Star
57%

All Reviews

Filter Reviews

Review Time

Jemma
Prompt and Excellent Service!

I ordered a barrel and received the wrong threaded inserts. However, they quickly provided a return label and upgraded the shipping for the correct item to two-day delivery to ensure it arrived by Christmas. Their service is remarkable!

5
Date of experience: Dec 23, 2025
Cameron Patterson
Excellent Service After Mix-Up

I ordered a barrel and received the wrong threaded inserts. They quickly sent me a return label and upgraded the shipping for the correct item to two-day delivery to try to get it here by Christmas. This team is fantastic!

5
Date of experience: Dec 22, 2025
Mac L.
Frustrating Delivery Experience

Out of three deliveries, two went wrong. First, they forgot to pack a barrel and dismissed my concerns, claiming the package weight proved it was included. The second order included a new barrel to replace the missing one, but they shipped the wrong item. They even insisted I photograph the order slip instead of simply checking their records. I'm done with them.

1
Date of experience: Nov 01, 2025
Alaina Powell
Highly Unprofessional Experience

This company has been the least professional I've ever dealt with. They often don't respond to messages and take ages to reply. They have hidden fees and provide no customer support. It feels like they're run by inexperienced individuals. I do not recommend buying from them.

1
Date of experience: Aug 04, 2025
Violet Wilson
Extremely Poor Customer Service

I've faced the worst customer service here. They are lazy and unprofessional, adding hidden fees without prior notice. They prioritize their reputation over customer satisfaction. I would never do business with them again and advise others to steer clear.

1
Date of experience: Aug 01, 2025
soulnico
Never Ordering Again

I will not order from this company again. I purchased a paintball gun at a set price, but with added charges and taxes, it ended up costing about $25 more. The shipping took a long time, and I felt scammed. At least I got free shipping, but that’s why they only get one star from me.

1
Date of experience: Jul 16, 2025
Disappointed with Service

I'm reluctantly giving this company two stars solely for their good product selection. I placed a large order, expecting loyalty points, but was shorted 1,900 points. When I inquired, I received a dismissive response. They also failed to accommodate my shipping request and provided poor packaging that resulted in damaged items. Their lack of customer care is unacceptable.

2
Date of experience: Dec 31, 2024
Mallory Barnes
Concerned About Quality Control

My experience with this service was disappointing. The items I received were in opened packaging, reducing their value. There were also discrepancies in item descriptions, and I was told that this is how older items come. They suggested I pay for return shipping for a replacement, which is unprofessional. I cannot recommend them.

1
Date of experience: May 08, 2024
Tucker B.
Buyer Beware

This company seems to think customers are uninformed. I was about to purchase a specific regulator, but their description was misleading regarding the materials. Using aluminum on aluminum can lead to serious issues. Be cautious!

1
Date of experience: Oct 07, 2023
TVCraftPL
Packages Still Not Arrived

I ordered two packages on the 28th of April, and they still haven’t arrived. I plan to return them for a refund if they ever show up. I will update my review with proof of their lack of customer care. They seem to prioritize profit over service.

1
Date of experience: Apr 28, 2023

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Business Details

  • ANSgear.com is the world's largest online paintball store. They carry a massive selection of Paintball Guns, Tanks, Masks, Loaders, Harnesses, Barrels, and more. ANSgear.com is also fully stocked with Airsoft guns and equipment. Thousands of items are on sale daily to ensure you get the best deals. Fast & free shipping will keep you up to date with all of the latest paintball and airsoft gear.See more

  • email customer@ansxtreme.com
  • call 8055228700
  • language https://ansgear.com

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