Review Time
I placed an order online and followed up with a call to confirm it was on its way. Today, I received an email stating the item is not in stock, with no apology or offer for alternatives after they took my payment and shipping fees. I am very disappointed and will not shop with them again.
I placed an order online and followed up with a phone call a few days later to confirm that my order was on its way. Today, I received an email stating that the item is not in stock, without any apology or attempt to offer alternatives after they took my payment and shipping fees. I am very disappointed and will not shop with them again.
A friend gifted me a jacket, but it didn’t fit right, so I went to exchange it. The process was seamless, and the staff made a great effort to find the right size and color for me. It took a few weeks, but they called to let me know it had arrived, and I picked it up. It’s beautiful, and I'm very happy with it. Huge thanks to the team, especially the representative who assisted me.
I purchased a lovely Confirmation dress with my daughter during a weekend trip. The staff member who helped us was fantastic, professional, and offered great feedback on the outfits we tried on. She was patient and never rushed us. We had such a positive experience that we also looked for a cardigan, which we successfully found. My daughter even chose a trendy pair of jeans! Everything was beautifully wrapped as we enjoyed our shopping experience. I didn't catch her name, but she truly deserves recognition for her excellent service.
We visited a store today and were assisted by a very helpful representative. She made the experience enjoyable for my family and me. Nothing was too much trouble for her, and she was a wonderful ambassador for the store. It was so refreshing to meet such a genuine person. Thank you; we will definitely return.
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