urbanindustry.co.uk

4.8
4.8 Based on 438 reviews

Urban Industry is a leading stockist of men's contemporary fashion, directional streetwear and outstanding footwear. Established in 2002, Urban Industry continues to maintain its independent spirit in discovering the newest and most interesting items for ...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.8

/
5

438 Reviews

5 Star
91%
4 Star
3%
3 Star
0%
2 Star
1%
1 Star
4%

All Reviews

Filter Reviews

Review Time

Cemauri
Seamless ordering experience and prompt delivery.

I selected the item I desired, provided my address, completed the payment, and the product was delivered. There was nothing to fret about. It truly couldn't have been better.

5
Date of experience: Jan 12, 2026
Jayson F.
No concerns at all

I ordered the item I desired, provided my address, made the payment, and the product arrived. There was absolutely nothing to worry about. It couldn't have been better.

5
Date of experience: Jan 12, 2026
Tephh73
Always a great experience

Purchased an item from a sale. As always, the service was excellent, and I’m very satisfied. Thank you.

5
Date of experience: Jan 02, 2026
SiiCsay62
Quality jacket at a good price

Excellent quality item at a fantastic price. It was delivered very quickly, without any additional charges.

5
Date of experience: Jan 02, 2026
Grant Rogers
Consistent satisfaction

I regularly shop here and have never faced any issues with delivery or returns. Outstanding!

5
Date of experience: Dec 24, 2025
Wyndham Brown
Best price for jeans

I was looking for a pair of jeans and found the best price here. They arrived in just a couple of days. Great service and value, what's not to appreciate?

5
Date of experience: Dec 20, 2025
Adrian S.
Simple ordering process

The ordering was straightforward. Delivery was very quick, even close to the holiday season. The product was well packaged and ready to wear right out of the bag.

5
Date of experience: Dec 20, 2025
Jaden
Excellent pricing!

I found exactly what I needed at a fantastic price, and my order was dispatched promptly.

5
Date of experience: Dec 17, 2025
Otto Hughes
Exceptional customer support

During the ordering process, the support team was courteous, helpful, and professional throughout. Items were shipped promptly and arrived the next day. Unfortunately, the jacket I ordered was too large (my mistake). Once again, the support team was fantastic, quick to reply, and helped me understand the return process. I would definitely shop here again. This is the best customer service I have ever experienced from an online store.

5
Date of experience: Dec 16, 2025
Arnie Bell
Delivery exceeded expectations

The delivery time was far quicker than I anticipated! From the UK to rural Australia in about a week! Impressive! And I received a fantastic pair of shoes.

5
Date of experience: Dec 15, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Urban Industry is a leading stockist of men's contemporary fashion, directional streetwear and outstanding footwear. Established in 2002, Urban Industry continues to maintain its independent spirit in discovering the newest and most interesting items for its discerning customers.

    We are an independent menswear store based on the South Coast of the UK at the start of the South Downs National Park. Since 2002 we have supplied the authentic, be that top tier New Balance footwear, US streetwear or premium outdoor ready brands like Patagonia and Arc'teryx. We ship globally through our webstore everyday and serve Sussex and the surrounding area with our destination store.

    We pride ourselves in providing exceptional customer service to our global audience.See more

  • email hello@urbanindustry.co.uk
  • language https://www.urbanindustry.co.uk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More