Review Time
I would not recommend joining this membership, especially for those with busy work lives. Canceling is nearly impossible after signing up unless you have a valid reason. As someone who struggles to make time for the gym, I regret my decision and am now stuck paying fees without attending. I wish I had never signed up. A valuable lesson learned.
I've been paying for a gym membership that I literally cannot use. Monthly fees are deducted regularly while I'm locked out. There are no outstanding balances or missed payments—just a membership card that feels useless. When I tried to reach the location, no one answered. I had to contact a different branch just to get assistance, only to be told I needed to visit in person due to nonexistent invoices. This isn't customer service; it's like being held hostage. They take your money easily but provide no access or support when needed. If you enjoy paying for memberships you can't use, this is the place for you. Otherwise, I recommend looking elsewhere.
This review pertains to a gym that I joined recently, thinking it would be a good choice due to its location and promotion. Initially, we were pleased, but soon discovered numerous issues. The activity room is cramped, leading to conflicts among members for space. Equipment is often occupied by those not using it, and the trainers seem disinterested in assisting anyone. The environment is uncomfortable, with air conditioning frequently not functioning. Despite reaching out to the corporate office, they simply passed my concerns back to the gym. After months of neglect, I stopped attending altogether. I was also misled about the access card fee, which they later claimed was non-refundable. Overall, I feel cheated and would caution others against joining this gym.
I highly recommend avoiding this gym due to its lack of equipment and unprofessional trainers. The treatment over the phone has been harsh, and the membership terms are not honored. If you don’t stay until the end of your membership, you risk having to pay for unused time. I felt it was a sneaky place and ended up overpaying for a service that just wasn’t worth it.
I want to address some issues related to a gym I joined. Here are the key points: * A fee was deducted from my account while the gym announced a closure without a reopening date. * I requested a refund for the closure period but was told it was non-refundable based on the terms. This feels misleading, as they waited until after the subscription payment to inform me of the closure. I attempted to contact them multiple times but received no response. Just because it's in the terms doesn't mean they should delay informing members. This is something to consider for anyone thinking of joining.
After moving to a new country, I signed up for a one-week free trial. However, they refused to honor it because my current address is a temporary hostel. This is incredibly frustrating and wasn't mentioned in their terms. Based on the reviews I've seen, this gym seems to have a poor reputation, and I would advise others to think twice before joining.
I strongly urge anyone considering this gym franchise to save their money. My experience has been the worst; they disregard consumer rights and refuse to cancel memberships even when valid reasons are presented. I've followed all the cancellation procedures, yet they continue to charge me and threaten me with fees. The customer service is virtually nonexistent, and the gym itself is small with outdated equipment. I would recommend steering clear of this place.
I would strongly advise against joining this membership, especially if you have a busy work schedule. Once you're in, canceling is nearly impossible unless you have a 'medical issue' or are moving abroad. As a working individual with limited time, I deeply regret my decision to join. Now, I'm stuck paying monthly fees even though I can't find time to go until my contract ends. I wish I had never made this choice. A lesson learned.
I've been meaning to express my dissatisfaction with the gym franchises in my area. The facilities are not up to par compared to those in other countries where I've worked out. The gyms here are dirty, equipment is outdated, and the management is aggressive. The location I frequent is particularly disappointing, being in a prime area yet lacking basic cleanliness and maintenance. This needs addressing, as it's unacceptable for a city to have such poor gym options.
I tried to cancel my membership multiple times due to issues with billing, but the management was unresponsive. I've now found multiple charges on my credit report that shouldn't be there. It seems like they are mismanaging accounts and causing unnecessary stress. I’ve involved my bank and reported the situation, but it's been a frustrating experience. I hope others can avoid what I've gone through.
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Anytime Fitness is a 24-hour health and fitness club headquartered in Woodbury, Minnesota.
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