Review Time
I took my car for a service and MOT. The tech didn’t check my tyre pressures which I found to be 2bar rather than 2.4 bar and when I collected my car the alarm was sounding whenever I locked it. The tech wasn’t interested in looking at it and I found that that the alarm switch under the bonnet had been dislodged by the tech. When I booked a waiting appointment I was told it would take 3.5 hours - it took 5.5 hours. This was on the 19 February - I asked to renew my service plan and to date have no confirmation that it has been renewed. I will not be entrusting my car to Jemca Sidcup again. I have also experienced problems with them in the past when my car was recalled for a new fuel pump - on two occasions they called me the day before my appointment to say they didn’t have the replacement part
I had a small issue with a reward but the support team was incredibly helpful and resolved it quickly.kind and thoughtful unlike others who offer similar services.I hope I never have to contact them again but if I do I'm sure they'll always be there
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