Name: apesociety.eu
Telephone: 000000000
Rating: 4.8

Heidi Guest

I ordered UGG shoes from Ape Society. After receiving the product, I raised concerns about its authe

I ordered UGG shoes from Ape Society. After receiving the product, I raised concerns about its authenticity and contacted customer service with photos. They apologised and stated that the quality did not meet their standards and that they do not knowingly sell non-authentic products. They asked me to return the shoes and refunded the purchase price.

However, I had to pay €59.80 in return postage. Although the company confirmed in writing that these return shipping costs would be reimbursed, I have not received this reimbursement despite several follow-up messages. Communication has since stopped and they don't reply to my messages anymore.

While I appreciate that the purchase price was refunded and that they responded initially, the overall experience has been disappointing due to the counterfeit shoes and the unresolved postage reimbursement.

Date of experience: Feb 09, 2026

Kian Morris Guest

3 months ago

Easy to Navigate Website

The website was very easy to navigate, and my order arrived super fast! The sneakers are of excellent quality, very comfortable, and just what I expected. I'm really enjoying them and will definitely buy again soon.

Date of experience: Dec 03, 2025

Denis A. Guest

3 months ago

Absolutely Love These Sneakers!

These sneakers are incredibly comfortable and look fantastic. The fit is just right, and the customer service was very supportive.

Date of experience: Dec 03, 2025

_AntonLemonade_ Guest

3 months ago

Feeling Fantastic

They fit perfectly and are comfortable to wear all day. The customer service was friendly and quick to respond to my inquiries.

Date of experience: Dec 03, 2025

Jake Barry Guest

3 months ago

Excellent Service and Quality.

Date of experience: Dec 02, 2025

Lizzie Coleman Guest

3 months ago

User-Friendly Website

The website is very user-friendly, and my order arrived extremely quickly! The sneakers are of excellent quality, very comfortable, and just as I anticipated. I'm really enjoying them and will definitely purchase again soon.