applebees.com

2.3
2.3 Based on 510 reviews

Welcome to our neighborhood! Applebee's Neighborhood Grill and Bar is the world's casual dining leader, with over 2,000 restaurants in 49 states, 16 countries and one U.S. territory....

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Average Rating

2.3

/
5

510 Reviews

5 Star
23%
4 Star
2%
3 Star
7%
2 Star
16%
1 Star
52%

All Reviews

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Review Time

Edward Holt
One of our favorite restaurants. I love that they serve veterans on veterans Day with a free meal. T

One of our favorite restaurants. I love that they serve veterans on veterans Day with a free meal. Their menu is excellent, they always hire wonderful servers. There’s always a fast service in reliable delicacies. I highly recommend them for a family restaurant.

5
Date of experience: Feb 21, 2026
Donald Brown
Service was excellent. The steak was tasteless. Broccoli tasted like it had soaked in a salt wat

Service was excellent. The steak was tasteless. Broccoli tasted like it had soaked in a salt water bath for several days. Mashed potato was decent. All and all about the worst meal i have had in a long time. Lesson learned will not order this meal again

3
Date of experience: Jan 30, 2026
Hubert
Consistently forgetful service

They consistently forget items with each visit. My mom called them back, and they told us to drive 30 minutes just to retrieve what was missing. After being put on hold, they claimed we hadn't even ordered certain items, despite us having the receipt. It was frustrating to argue about it, only to realize they hadn't read it properly. I'll never return; the service has really declined, and it seems the staff lacks the motivation to assist. I've encountered more problems here than at any other restaurant. It's disappointing that they charge so much while neglecting basic service.

1
Date of experience: Jan 23, 2026
Completely unsatisfactory experience at a local restaurant.

I had a completely unsatisfactory experience at a local restaurant today. When I went to pick up an order and mentioned to an employee that I would leave a negative review due to the poor service and disrespect, he responded with: “Do whatever you want.” 😡 This behavior was entirely unprofessional and unacceptable.

1
Date of experience: Jan 13, 2026
Persis Barnes
Incredible Burgers and Great Daily Specials!

The burgers here are truly exceptional, and the Daily special is a fantastic deal. For just 999, you get a burger, fries, and a non-alcoholic drink—what a bargain! However, dinners are pricier, starting at 25 bucks, but I suppose that's just how things are these days. Overall, I enjoy the food, and the staff, including the bartenders, are wonderful. The manager is really friendly too; he once gave me a $10 gift certificate after I mentioned the portion sizes in my review, as I tend to eat quite a bit. While the portions are fine for most, I sometimes find myself finishing two dinners in one go. Anyway, time to check out the latest news!

5
Date of experience: Jan 10, 2026
Loretta Johnson
Disappointing Customer Service Experience

I called to place an order, but they attempted to overcharge me. When I requested to speak with a manager, he was even more unhelpful than the initial representative. Without inquiring about my issue, he abruptly stated he would cancel my order and wished me a nice day before hanging up. I didn't want to cancel; I simply sought clarification on why I was being charged more than before for the same order, but I couldn't even express my concerns before the call ended.

1
Date of experience: Dec 30, 2025
Arlo Long
Disappointment at the Bar

I had a disappointing experience with the bartender, who was unhelpful and unresponsive regarding menu inquiries. The bar top was dirty, and the happy hour offerings were not worth it. I received a burnt hamburger with overly salty fries, and the portion was significantly smaller than advertised. After ordering two beers and the unsatisfactory burger, my total was $32. I would not recommend this establishment.

2
Date of experience: Dec 24, 2025
Hedworth S.
Unpleasant Experience at the Bar

I faced a very disappointing situation with the bartender, who was unhelpful and ignored my questions about the menu. The bar top was dirty, and the happy hour offerings were not worth it. I was served a burnt hamburger with overly salty fries, and the portion was much smaller than what was shown on the menu. After ordering two beers and the unsatisfactory burger, my bill came to $32. I do not recommend this place.

2
Date of experience: Dec 23, 2025
Lawton Smith
Service Needs Improvement

The service was lacking; I had to request someone to take our order. I thought things might improve, but it's still inconsistent.

1
Date of experience: Dec 17, 2025
BB38
Satisfactory Experience

The food was good, and I had a pleasant experience overall.

5
Date of experience: Dec 11, 2025

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Business Details

  • Welcome to our neighborhood! Applebee's Neighborhood Grill and Bar is the world's casual dining leader, with over 2,000 restaurants in 49 states, 16 countries and one U.S. territory.

  • language https://www.applebees.com

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