Review Time
I had my electric shower replaced and the service was excellent from start to finish. The electrician arrived on time, clearly explained what needed doing, and completed the work efficiently. Everything was left clean and tidy, and the shower is working perfectly. Good communication throughout and fair pricing. I would happily use this company again and recommend them to others.
I had a mixer tap replaced, and I’m very pleased with the service. The plumber arrived on time, explained the work clearly, and completed the installation efficiently. Everything was tested properly before leaving, and the area was left clean and tidy. Communication was good throughout, and the pricing was clear. I would definitely use this company again and would recommend them to others.
I don't normally write reviews, however I would like to make an exception. I have a number of rental properties, which has increased over the last 10 years. ARK have successfully carried out maintenance on my rental properties for the last 8 years and I can honestly say the work has been first class. Not only are their prices reasonable but it has taken out the stress and worry that us landlords have and allowed me to focus on other aspects. They have dealt with issues promptly and are quick to respond when I need emergency work to be carried out.
18/9 Ark were called out to my tenants to repair a toilet, # 77262. They charged a £90 call out and then raised a quote to complete a simple toilet repair for £780 and suggested a handyman would need to go in after and 'make good' [there solution was to smash the toilet off of the wall]. Quote was politely refused and a local plumber repaired it for £190.
The team at Ark have been very efficient and professional every time I have needed their services. This morning we had an issue with our electrics overnight that impacted our car charger and heating. I rang up at 9 am and spoke to a support person who promised I would get a call back. By 9.15am I had received a follow up call from Mark the manager of the team and by 10.30 am Mark himself had arrived to resolve the issue as no one was close by and the heating was out. Great service from everyone. I'll definitely use them again and recommend their services.
I have had the pleasure to work alongside ARK now for over 5 years and i could not recommend a more professional and helpful service. Always keeping you updated on works or progress making my job so much easier with our tenants and landlords. Looking forward to working with ARK for many more years to come.
We used Ark Group to instal a home charging point for an electric vehicle. From first contact to completion of the installation, the people from Ark were first class. Everyone we had contact with was professional, competent and thorough. The electricians who carried out the initial survey and the installation itself were excellent. They explained everything that needed to happen and kept us informed on progress throughout. The installation was not entirely straight forward, having to accommodate a lengthy cotoneaster bush, but this was completed successfully and to a high standard. I was also impressed with the quality and efficiency of the business processes Ark deployed, from the issue of the original quotation to handling the subsequent grant claim. I would definitely use Ark again for similar work in the future.
I had Ben from ARK come and do some emergency plumbing at my property on behalf of Prospects Estate Agents. He was such a lovely gent, professional and did such a good job. I had my young nephew who was obsessed with watching him and he interacted really well with my nephew which just added to a good customer service experience. They are due to come back and do some other work for my property which i have no doubts will be a great job again! Oh and an added bonus he cleaned up properly after his work which recently ive found contractors dont tend to do atall! Thankyou!
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Whatever you need to fix or install on your property, one call to our friendly family-run office is all it needs. No job is too big, or too small. We fix leaks, install and service boilers, electrical landlords testing and get the power back on. All with a smile, of course
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