Review Time
Ordered packaging in a pinch during covid. They were up front about logistics timing. Plus they caught an error on my artwork file during proofing. I have now used them for stock and custom printed packaging. I will be staying a repeat customer.
Submitted an order in early Oct and was told it would ship in 10 days. It still hasn't printed and customer service seems to have no idea why or when it may. They have refused to refund. We were told our boxes would print the week of 10/18 and they are still in que. We wanted these items for holiday shipping and have sourced elsewhere (they were able to perform). Arka wants no accountability and taking money and not delivering is unacceptable. There are too many small businesses like us that need vendors who can perform when paid. Watch out as they seem to be taking money and not delivering. Must hope people wont dispute, review, and file legal claims.
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