Review Time
The knowledge I have gained, the uplifting atmosphere and finding myself some incredible coaches to further my journey with has been the best 3 days I could of hoped for
I have participated in many excellent courses at BBE, including my current memberships of the Business Circle and the BRANDED System programme. I would like to thank the BBE colleagues (Cassie, Diane, Rachel and Bruce), who have exceeded my expectations for the BRANDED System programme. My article about our Amazon best-selling anthology has now been published in six different magazines! I am delighted with this because I only expected the article to be published in one magazine!
Thank you to Adam for his outstanding presentations and contents in the BRANDED System programme. Adam's approaches work in reality because I have already received lots of publicity. I fully recommend the BRANDED System and the Business Circle programmes to anyone, who wants to reach a much wider audience.
I joined Big Business Events with genuine excitement and high expectations. The whole reason I invested in this training was to gain support, structure, and guidance for my business. Unfortunately, what I experienced was the exact opposite.
From the very beginning, there was no clear date, location, or schedule provided for the event I purchased. I was told that details would be shared “in good time” and that attendees would be kept updated. That never happened.
After purchasing, I followed up politely via email to ask for basic information dates, times, and location so I could coordinate with my partner, book accommodation, and plan my work schedule. I received no response. I followed up again. Still nothing. I tried calling, only to find the voicemail full. I emailed again. Silence.
Despite this lack of communication, the second part of the payment was taken, yet I still had no idea where or when the event was actually happening.
Over the course of nearly three weeks, I sent multiple emails (well over ten in total) to different email addresses, including direct contacts and the general office email. I repeatedly explained that I couldn’t plan accommodation or work without this information. The event was getting closer and closer, and I was left completely in the dark.
What made this especially frustrating is that the content of the training itself emphasizes concepts like “Speed to Lead” and the importance of timely communication yet the organization failed at the most basic level of customer service.
Eventually, after weeks of chasing and reaching a point where I honestly felt exhausted and fed up, I requested a refund because I simply couldn’t keep chasing information about something I had already paid for. Only then — suddenly — the event details were sent. At the very last minute. Far too late to organize accommodation, adjust work commitments, or attend.
This made it feel like communication only happened when money was at risk, not when a customer genuinely needed support.
What started as excitement turned into frustration, disappointment, and anger. I felt completely ignored and undervalued as a customer. If I can’t even get a response to an email before the event, it seriously raises concerns about what kind of support exists during or after the program.
The most ironic part is that I joined these events specifically to receive support in my business yet I couldn’t even get a basic reply or event details despite repeated follow-ups.
To this day, even refund-related communication has been slow and unclear, adding further frustration to an already poor experience.
I truly wanted this to be a positive journey and was even planning to continue into further programs, but the lack of communication and professionalism has completely shaken my confidence.
Taking payment without providing essential information, ignoring repeated emails, and only responding when cancellation is requested is not acceptable.
I would strongly caution anyone considering Big Business Events to think carefully about whether they are comfortable chasing basic information for weeks after paying. No Customer service and No communication after I have paid around £6000 in total. And havent got even basic customer support . And I still have not got the refund or been introduced to their complaint procedure, the only reason leaving this review is hopefully that someone reads it before we escalate it further.
Hi guys, I attended the BBE in Leeds city. The sessions where more like personality development because at the end of the lecture, you are the one who got to do it. So you chose the positive path, right direction and off you go yourself. Ross, is one of the dynamic personality I happen to come across, I believe he is really intelligent and secularly spiritual human being. As a lot of men got on such things as that, and its not alright to merge marriage and career achievements in the explaining as they will land up messing up with their wrong behaviour in the right place. lol!
My business is still at the stage of product development, so I just enjoyed my time. You should design behaviour development coaching for Men, and cater it for free of cost. All the best, Thanks for coming to Leeds
The results did not align with my expectations. It would be better to focus less on promoting events and courses. Additionally, more attention should be given to details, as running over schedule and insufficient breaks can be quite exhausting.
Claim your business profile now and gain access to all features and respond to customer reviews.
At Big Business Entrepreneurs (BBE), we provide the coaching, guidance, support programs & high-energy business-building experiences that make all the difference in reaching your biggest, boldest, most outrageous goals. BBE is built on real-world experience, hard-earned lessons & the belief that you deserve more than just inspiration - you deserve a "tried & tested" path forward. Whether you're just starting, growing or ready to scale, there's a place for you here. Start your journey with us at one of our free events. (Founded by Official Forbes Coaches Council Member Adam Stott.)See more
contabo.com
curiouscatapp.com
dpd.co.uk
nxtgensecurity.com
michaeldconsulting.com
agentfire.com
bsign-store.com
ssemble.com
trcelectronics.com
usps.com