Review Time
This is a dreadful place to work. It used to be decent until new management took over, leading to a significant decline. Pay is not based on experience; rather, it depends on personal connections and favoritism, which is blatant and unhidden. Complaints do not remain confidential, as they quickly reach management, making HR's role ineffective. The turnover rate is alarming, with minimal support provided. They impose pressure without recognizing your efforts, but are quick to criticize mistakes. The environment fosters a lackluster attitude, where there's no motivation to excel or gain more experience, as a newcomer can earn the same or even more than long-term employees. The pay structure is so poor that it drives away experienced staff. The only silver lining is the camaraderie among the factory workers, who are generally great, but that may soon change as many are considering leaving due to the poor management.
Communication is inconsistent. The estimating process lacks clarity. We paid over $800 just for a technician to diagnose the issue, but never received an estimate for the repair, only to find out later there would be an additional charge of around $4,000. A customer service representative claimed we had a "signed estimate," but we received nothing. We decided to end our relationship and seek alternatives. Overall, it was a very disappointing experience.
This is a dreadful place to work. It used to be decent until new management took over, and it has plummeted since. Pay doesn't reflect experience; it's all about connections and favoritism, which is blatant. Complaints are not confidential, and turnover is alarming with minimal support. Management piles on pressure without recognizing hard work but is quick to point out mistakes. The atmosphere promotes a careless attitude, and there's no incentive to excel. Even if you have years of experience, a newcomer can earn the same or more. Many experienced employees are leaving due to poor management. The only bright spot is the decent coworkers on the factory floor, but even they may soon leave.
The flagship product from the company, which they claim won an award in 2025, is subpar. The plastic components fell apart within three months, even while under warranty. Contacting the support team was futile, as their after-sales service is even worse than the product itself.
The pricing from this company is outrageous. Simple black covers for locks cost over $20 each (including tax and shipping). A plastics manufacturer could easily create a similar product at a better value. It seems this company is heading for trouble, and I'm eager to see that day.
In my work at a high-security agency with numerous locks, I've become increasingly frustrated with the declining quality of this company's products, which are also becoming more expensive. A lock from 2006 never broke, while a newer one from 2022 has failed multiple times. The materials have cheapened significantly, and it's clear that cost-cutting is prioritized over quality. They constantly mislead customers and refuse to take responsibility.
After my wife accidentally broke a part, I reached out to the company for a replacement. Although they typically only supply in bulk, a representative kindly sent me a spare part free of charge. It arrived promptly, and I truly appreciate this level of service, which is rare these days.
Working with the local branch of this company has been a nightmare. They initially installed the door incorrectly, compromising our security for months. Despite repeated requests, it took four months to fix. The door now malfunctions and recently fell apart, and we are still waiting for them to address it. Their lack of concern for our safety is alarming.
Claim your business profile now and gain access to all features and respond to customer reviews.
ASSA ABLOY - verdens førende leverandør af sikring til døren
franklinsremovals.co.uk
selfstorage.com
www.chuparosapainting.com
commercialcleaningservicesdetroit.com
santaremovals.co.uk
nataliacarpetsheriff.co.uk
magicman.co.uk
easykeys.com
heyhomero.com
hometitlelock.com
