assured.energy

5
5 Based on 140 reviews

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Average Rating

5

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5

140 Reviews

5 Star
99%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
0%

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Review Time

NH91
Jason and Anthony were very helpful to…

Jason and Anthony were very helpful to help me understand how much money we can save by switching my energy supply to Assured Energy. Thank you.

5
Date of experience: Jul 22, 2025
Cordelia Clark
Great service from Mark at Assured…

Great service from Mark at Assured Energy. He provided competitive rates and managed the switch smoothly from start to finish. Communication was clear and timely throughout. Would happily use again.

5
Date of experience: Jul 17, 2025
Dutton Carter
Mark was brilliant from start to finish…

Mark was brilliant from start to finish – made the whole process really easy. Took the time to explain things clearly and even helped sort out a few issues we’d had with our old supplier. Highly recommend if you want someone who actually cares and gets things done!

5
Date of experience: Jul 16, 2025
Tanner S.
Great service all round.

Chris was a great help when finding us better rates for our electricity bills, he was very quick and professional and I would recommend Assured Energy to anyone looking for a better deal on their energy bills! Fantastic service.

5
Date of experience: Jul 09, 2025
RW79
The team at Assured Energy have been an…

The team at Assured Energy have been an absolute dream to work with. Not only did they find me a fantastic rate on my gas supply, but they also worked tirelessly to help resolve a six-month-long query. They took all the stress and hassle out of the situation, and I honestly can’t thank Mark, Jo, and Vicky enough. I’d highly recommend them.

5
Date of experience: Jul 05, 2025
Brielle M.
Brilliant service as usual by Mark

Brilliant service as usual by Mark, always a joy to deal with this company. One stop solution.

5
Date of experience: Jul 03, 2025
Isaac Harris
Amazing service

Amazing service! Very professional, thank you ,

5
Date of experience: Jul 01, 2025
Zack S.
Outstanding Service and Support Over 6…

Outstanding Service and Support Over 6 Years – A 5-Star ExperienceI have been a customer of Assured Energy for the last six years, and throughout this time, my experience has been nothing short of excellent. From the very beginning, I found the company to be professional, reliable, and committed to delivering a high standard of customer care. Over the years, they’ve consistently provided competitive pricing, transparency, and trustworthy advice — everything you would hope for in an energy partner.A key part of my positive experience has been thanks to my dedicated account manager, Ketul Mehta. Since I started working with Ketul, I’ve felt completely supported and confident in the service I’m receiving. Ketul has proven to be an outstanding professional who genuinely understands the needs of his clients. He is always punctual when providing quotes, incredibly knowledgeable about the complexities of the energy industry, and most importantly, he communicates clearly and consistently.What sets Ketul apart is his proactive approach — he doesn’t just respond when contacted; he actively follows up, checks in, and ensures that everything is running smoothly. Whether it’s negotiating contracts, answering detailed queries, or offering guidance, Ketul is always on top of things. His ability to manage the entire process — from initial inquiry to after-sales support — has made my life significantly easier.It’s rare these days to come across someone who truly takes their role seriously and delivers such a comprehensive level of service. Ketul is not only highly competent, but also personable, respectful, and easy to work with. He genuinely cares about the customer’s experience and it shows in everything he does.If you’re considering working with Assured Energy, I can say with complete confidence that you’re in safe hands — and if you have the opportunity to work with Ketul Mehta, you’re especially fortunate. His dedication and professionalism have had a lasting positive impact on my business, and I would wholeheartedly recommend him to anyone.A truly 5-star experience from start to finish.

5
Date of experience: Jul 01, 2025
Woodrow Wilson
I have just renewed our electricity…

I have just renewed our electricity contracts for our sites via Brian at Assured Energy. I found Brian to be very knowledgeable and helpful. With his guidance, I’m confident that I’ve secured the best pricing available on my renewal contracts.

5
Date of experience: Jul 01, 2025
Emanuel Price
Well done Ian and Chris

Well Ian and Chris and co came up with a great price for our energy deal and dealt with it all really efficiently. All in one day. Marvellous.

5
Date of experience: Jun 27, 2025

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