Review Time
By far the worst fuel card companies I have had to deal with. 8 months I've had the card I've had 3 fraudulent attempts to use the card, Have had repair bills declined at a dealer when I've had plenty of available credit. Customer service was no help in getting issue resolved. Pay balance in full every week as required and they cancel your credit in a Friday afternoon one a holiday weekend. No warning or notice given. They require a linked bank account to app so they can spy on every transaction your business has. The discounts are mediocre at best and constantly have errors in giving the discount.
Upon arriving at the airport, the driver was not present, and I was obliged to search for him throughout the area, including outside the airport. Despite my attempts to contact him by phone, there was no response. Consequently, after a considerable wait, I was compelled to engage a taxi service. Subsequently, the driver contacted me, explaining that he had received the information late and requested that I wait at the airport. I informed him that I had paid for his services to include waiting for me with a sign, rather than the other way around. I am currently awaiting a resolution, either a refund or further escalation of the matter..
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