auctionexport.com

3.5
3.5 Based on 20 reviews

Export, Import & car shipping from USA. New Car exporter, sales & used auto auction - Insurance, Salvage & Clean Car Auction....

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Average Rating

3.5

/
5

20 Reviews

5 Star
52%
4 Star
10%
3 Star
5%
2 Star
5%
1 Star
29%

All Reviews

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Review Time

Amanda Cook
Outstanding support and quick responses throughout the process

The support team provided outstanding assistance and responded swiftly to all inquiries from the initial stages to the purchase and delivery to Nigeria, achieving a remarkable shipping time of under 60 days from the source. Truly, this has been a fantastic experience. Thank you!

5
Date of experience: Dec 01, 2025
Alicia Taylor
The vehicle was not as advertised

The vehicle was not a run-and-drive as claimed. The lower arm was bent, and the tire end rods and shock were also bent, necessitating a tow. I spent a considerable amount to make it operational.

1
Date of experience: Nov 27, 2025
Johnson Carter
Terrible experience

I had a terrible experience. They impose excessive fees. Currently, I'm trying to recover the $4,000 I sent to participate in bidding. I won two live bids, but I couldn't bid for three days while the seller deliberated on whether to sell to me. Ultimately, the seller decided the offer was insufficient. Winning a $1,200 vehicle could end up costing you $4,700 due to $3,500 in fees. You’re forced to use their towing service, which should cost $400 but they charge $1,500. Picking up your car is not allowed either. These individuals are extremely greedy, and I’m done with them. Avoid this service; you'll face significant losses. There are countless other online car brokers available. I'm exploring three other options now, and they seem much better.

1
Date of experience: Nov 21, 2025
Cody Butler
Outstanding customer support experience

I had an outstanding customer support experience with prompt responses to my inquiries from the beginning through to the purchase and delivery to Nigeria. The shipping time was impressively under 60 days from China. Overall, this has been a fantastic experience. Thank you!

5
Date of experience: Nov 20, 2025
David Kelly
Exceptional service and trustworthy company

The company has consistently demonstrated reliability and a customer-oriented approach. Their professionalism, transparency, and flexibility make business transactions enjoyable. Every deal I've completed was managed smoothly with clear communication and prompt support. I am very satisfied with their services and would highly recommend them to anyone looking for a trustworthy partner in the car export industry.

4
Date of experience: Sep 05, 2025
Jake Brooks
A costly mistake on my part

I must admit I made a mistake too. I purchased a Buy Now vehicle but lost several days due to bureaucratic issues, which I acknowledge. I sent the payment eight days later, incurring interest for the slight delay. Despite my request to wait for the payment (I provided transfer copies), I lost everything: a $1,000 deposit and a $5,340 invoice balance. I paid for two shipments that I never utilized since the vehicle was never delivered. I was devastated. Even though the funds arrived, I received no assistance from the representative, and all my money was canceled, totaling $6,340 lost without receiving anything. I understand the need for interest on late payments, but losing the entire amount without any return is unbelievable. They could have allowed me to pay for the car's loss of earnings and refunded part of my money. I would have accepted that. Instead, they even kept $3,000 for two undelivered shipments. How would you feel in my situation? I suspect it was intentional. Recovering $6,340 from abroad without incurring legal fees seems impossible. I remind you that I paid the full amount without receiving anything. This will serve as a lesson for me, and I hope it does for you as well.

1
Date of experience: Aug 29, 2025
Gunner Cook
Reliable and trustworthy service

They are quite reliable, and I received my vehicle after two months. I later purchased parts that went missing, but they refunded me by replacing the missing items and shipping them to me. I was impressed, even though the entire process took quite a while. I recommend their service.

4
Date of experience: Aug 14, 2025
Onomaus
Efficient platform for car bidding and shipping

This platform is a fantastic one-stop shop for searching, bidding, and shipping cars globally. They have become very efficient in assisting with searches and other customer-related support. They responded swiftly to my phone inquiries during bidding. They also helped me with negotiations and provided feedback. My last purchase took just a few days from bidding to shipping, loading, and release.

5
Date of experience: Aug 05, 2025
Sophie
Transparent and trustworthy vendor

I am very pleased with the transparency displayed by this vendor towards its clients. This is the third vehicle I’ve purchased from them, and my experiences have been consistently positive. The vehicles delivered matched exactly what was showcased on their platform, and the delivery timelines were accurate.

5
Date of experience: Jun 26, 2025
Top-notch service from a reputable vendor

This vendor is exceptional, and I can confidently say they are a well-established organization. I received my car on June 25-26, 2025, at the port in Ghana. Thank you very much!

5
Date of experience: Jun 25, 2025

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Business Details

  • Export, Import & car shipping from USA. New Car exporter, sales & used auto auction - Insurance, Salvage & Clean Car Auction.

  • language https://www.auctionexport.com

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