Review Time
Ordering labels has consistently been simple, but this latest experience truly showcased the remarkable quality of the print job. I was concerned that the intricate details might not be captured at such a small size, but these bands exceeded my expectations! The soft touch lamination also adds a fantastic finish.
Ordering my labels has always been a straightforward process, but this time, I must commend the outstanding quality of the print job. I was initially worried that such fine details would be lost when printed small, but these bands turned out exactly as I envisioned! The soft touch lamination really enhances the overall look.
It's been a month since I placed my order, and communication from the company has dwindled. I still haven't received my order, and the tracking email didn't work. They claimed the delivery couldn't find me, which is absurd since I live right across from the post office. Despite offering to pick it up myself, they refuse to issue a refund or reprint, only asking for my patience, while I have a pressing business to start and needed those bookmarks. They also stated they are not accountable for the delivery service. This is unacceptable. I paid for a service, and I expect it to be fulfilled.
An excellent service overall. I needed assistance with printing, and they were very helpful. Their attention to detail was impressive, and the quality of my product is outstanding. I've received numerous compliments on how great it looks. Communication is key, and they are always quick to respond. While some negative reviews mention issues beyond their control, my experience has been nothing but positive. I'm about to place my third large order, confident it will be just as great!
I'm really disappointed that I ordered an item that has not arrived. While the fault lies with the delivery service, the company refuses to take responsibility, leaving me out of pocket and merely stating it's not their issue. The customer service has been appalling.
Warning to small business owners! I reached out for assistance and submitted artwork, but there was no indication the company was based in the UK. It took a full day to clarify that my artwork needed adjustments. After making the necessary changes and resubmitting, I experienced long delays in communication. When I inquired about production status, I was met with vague responses. Despite being calm and professional, my order was eventually canceled without my consent, leaving me frustrated and unpaid. They offer no guarantees on delivery times and will charge extra for expedited orders without assurance. I wish I had chosen a different company for my project. All interactions were professional, yet my experience was disappointing.
After comparing numerous printers, I chose this company for their unbeatable pricing and eco-conscious approach. I received my first batch of cards and I absolutely love them! The quality of both the paper and printing surpassed my expectations, giving my product a high-end feel. Their customer service was also excellent, providing quick and helpful responses to all my inquiries. Highly recommend!
The print quality is the best I have ever encountered. Every card arrives in perfect condition, showcasing their commitment to quality control. I rate them 5/5 for printing and quality, but I deducted a star because the customer service representative could improve their demeanor.
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Aura Print are a discount online print company based in West Yorkshire.
Daily we deliver print to businesses and individuals UK wide and beyond. Using modern production techniques we produce high quality work to the tightest deadlines, and ship using next-day courier services exclusively. You can get quotes or place orders via our website www.auraprint.co.uk, or our customer service team are always happy to speak on the phone about any queries that you may have.
We specialise in leaflets, banners, brochures and banner stands, but have the capability to offer everything from business cards to full exhibition stands, all in only a few days. We also offer comprehensive graphic design services to complete the package.
As well as incredibly competitive prices, high quality has always been of paramount importance to Aura Print - we want their customers to keep coming back again and again. We're so confident that you'll be happy with our print work they ever offer a 100% satisfaction guarantee, or your money back.
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