Review Time
The products are Chinese manufactured and not high quality London made as the website would have you believe. You have to return to their Chinese distributor so cost is silly. I contacted them as soon as I had a feeling it wasnt right, but the dont offer any way to cancel at that point until it is too late. I will be trying to report this once I work out best way to do so.
Another scam FB company that looks the part with clever advertising and apparently great reviews .. could not be further from the truth .. cheap Chinese poorly made plastic boots that were uncomfortable for the whole 2 weeks I had them until the sole split. Absolutely no chance of customer service.. should have spent the extra £50 on Timberlands...
I regret not checking reviews before making my order. I bought three shirts as Christmas gifts from a seemingly reputable seller, believing they were based in the UK. The delivery took much longer than expected. When they finally arrived, the quality was extremely disappointing. After reading the reviews, I truly wish I had done so beforehand. It seems returns must be sent back to Asia at my own cost, rendering any potential refund almost worthless. I strongly advise against using this service; it feels like a scam. It's unfortunate that any platform has ties to this seller.
I really should have checked previous customer reviews before making my purchase—when will I learn? I ordered a shirt three weeks ago from a seemingly classy retailer, and it finally arrived over the weekend. However, the quality was terrible, so I decided to return it. I just discovered that I have to send it back internationally, which will erase any chance of a refund that I likely won't receive anyway. This will be my last time buying from a flashy advertisement on social media. I strongly recommend steering clear of this retailer.
I really should have looked at previous customer reviews before making my purchase—when will I learn? I bought a shirt three weeks ago from a seemingly classy retailer, and it finally arrived over the weekend. The quality was terrible, so I decided to return it. I just found out I need to send it back to Asia, which will erase any chance of a refund that I likely won't get anyway. This is the last time I buy from a flashy ad on social media. Please avoid this retailer.
I ordered a puffer jacket for my teenage son well over a month ago and was still waiting for delivery. I tried many times to get in touch, but it was unsuccessful. My son recently informed me that a parcel arrived from the company, but instead of the £35 jacket, it contained a pair of cheap black trainer socks. There's no way to return it or get a refund.
This is a scam operation, selling from abroad with no physical presence in the UK. The photos of their store are misleading. You cannot return items because you have to send them back internationally at a high cost, and you won't receive a refund. Avoid buying from social media scams and stick to reputable retailers.
Their return policy feels like a scam! It states free shipping on orders, so I assumed returns would be the same. They sent me a dress that was way too large compared to what I ordered, and when I requested a return, they said it would cost £35, which is just £5 less than what I paid for the item. I strongly advise against using this retailer!
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Luxurious leather handbags & accessories, that can be personalised, at affordable prices. Designed in London, made in Spain. Your guilt-free indulgence.
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