pearlparadise.com

4.8
4.8 Based on 20 reviews

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Average Rating

4.8

/
5

20 Reviews

5 Star
91%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
5%

All Reviews

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Review Time

Peggy Shih-Pei Wu
I returned to Pearl paradise again and purchased a blue akoya side-drilled Ombre strand (2.5-4mm) th

I returned to Pearl paradise again and purchased a blue akoya side-drilled Ombre strand (2.5-4mm) through their live event. As always, the strand is top quality and meticulously arranged. They finalized the strand into necklace and I just received it today. So beautiful and very excited to wear this fun piece.

5
Date of experience: Feb 19, 2026
Walter Turner
Delighted to be a loyal customer!

As a returning customer, I recently bought my second strand of blue akoya baroque necklace. This strand showcases a striking blue hue, complemented by vibrant neon purple and teal tones. It's truly eye-catching and dynamic. The seller communicated effectively, and the shipping was quick and smooth. A fantastic experience overall!

5
Date of experience: Dec 22, 2025
Mallory Adams
Beautiful pearl jewelry and great customer service

Great quality products and customer service. Responsive and responsible vendors with expert knowledge in pearls. I initially bought a natural blue akoya necklace and love it so much that I requested them to custom make matching earrings. They found perfect loose pearls to match the necklace. They communicated different design options. I just received the earrings and they are exactly as described and they are gorgeous.Thank you pearl paradise!

5
Date of experience: Jul 22, 2025
Kristen Lewis
Excellent customer service,they respond and solve issues .Quality of pearls if very good.The pearls

Though my experirnce was bad due to import regulations etc etc ,the issues were handled and solved by customer service very smoothly

5
Date of experience: Jul 01, 2025
Nicholas L.
I was looking for a nice Christmas gift…

I was looking for a nice Christmas gift for my wife and pearls came to mind. I found numerous positive recommendations on Reddit for Pearl Paridise with respect to quality and value, so gave them a look. I got a 7.5-8mm freshwater pearl set (necklace, bracelet, earrings) for my wife and she absolutely loved them! The set was ~1.5-2x the price of sets of earrings I had found looking around at local jewelers.For a note about their service, I thought one of the earrings was just slightly smaller than the other and inquired with them about replacing it. They generated a prepaid mailing label within a day, I filled out a form and sent in the earrings, indicating which to keep vs. replace. Within a week I had the earrings back! They made it as painless as could be and it were a pleasure to work with.This will surely be an heirloom style gift my wife, and perhaps our daughters one day, cherishes for many years.

5
Date of experience: Jan 30, 2025
Stacy Cook
I have purchased 3 times from Pearl…

I have purchased 3 times from Pearl Paradise. They are real people who take their work seriously and will answer all your questions. They are super knowledgeable, timely, happy, polite, and willing to work on custom orders. All my pearls are unique and something I couldn’t find from other Pearl vendors. I am looking forward to more purchases in the future from Pearl Paradise.

5
Date of experience: Jan 02, 2025
Jayden Kelly
I was a repeat customer and did not even realize it

I recently watched one of the live streams hosted by Hisano from Japan. Her enthusiasm for the product and the way she engaged with viewers during the stream impressed me and built my trust in Pearl Paradise. Her presentation made me want to purchase a gift, though I wasn't certain what my wife might like but I knew I was looking for something casual that could be worn without needing a special occasion. While I didn’t place an order during the couple of live streams I viewed, they gave me some great ideas. I later reached out to customer service and began working with Jordyn, who was incredibly helpful in answering my questions and guiding me through my selection process.Ultimately, I chose the 6.5-7.0 mm Double Strand AA+ White Akoya Pearl Bracelet. My wife loved it! She even reminded me that I had previously purchased pearl earrings from Pearl Paradise.Thank you for the outstanding support! I’m thrilled to recommend Pearl Paradise and continue being a repeat customer.

5
Date of experience: Dec 25, 2024
AM42
Beautiful strand of pearls on a…

Beautiful strand of pearls on a bracelet, 7.5 inch and has really nice luster compared to the bigger size which I had to exchange, I recommend!

5
Date of experience: Aug 12, 2024
Melina Foster
Fantastic experience

As someone new to pearls, the experience can be quite intimidating. However, Hisano has been an invaluable source of knowledge, always kind, supportive, patient, and responsive. Her passion for her work and dedication to supporting her clients as individuals is evident. I am truly grateful to have discovered Pearl Paradise and am extremely pleasedRead more about review stating great experience with both their products and customer service.Hisano, thank you for everything! I have greatly enjoyed working with you and appreciate all your time and support. I look forward to expanding my pearl collection with you and your team 😊.

5
Date of experience: Aug 06, 2024
Carolina Foster
I received a beautiful strand of…

I received a beautiful strand of necklace just in time for Mother’s Day. Their pearls are beyond words can describe and the price is worth every cent. The customer service from Jordyn is exceptional. She deserves a raise or a promotion if she hasn’t gotten one. Would definitely recommend this company to everyone and will definitely come back to buy again

5
Date of experience: May 03, 2024

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