Review Time
Appears to be a false storefront. Made to look like a mother and daughter shop in Atlanta, given the picture on home page.
I ordered two embroidered, thick knit sweaters and received 2 thin synthetic tops with printed design. They require you to send an email to request a return, and you are responsible for paying to send to CHINA.
In my case, they never responded to my return request, and as I look more closely at website, it looks like a complete scam.
Kicking myself for not looking up independent reviews on this storefront that were not on the website itself. I would give it a zero rating of possible.
To put it bluntly, zero stars. It appears they might be using multiple misleading names and addresses. There is no physical store, and they are not a US-based company. Items ship from China, and the quality is far from what is advertised. The images show beautiful chunky knit embroidered sweaters, but what you actually receive are poorly printed, low-quality tops. They only provide a 15% refund for returns, and you must cover shipping to a dubious address in China. It feels like a complete scam, especially with the misleading 'About Us' section on their website.
The item I ordered online was advertised as an embroidered sweater, but what I received was a low-quality T-shirt shipped from overseas. When I reached out to the support team, they insisted that what I got was indeed what I ordered and claimed that any differences in appearance were not their responsibility. I was informed that returning it would be at my own cost, requiring me to send it to a specific location. Overall, a very unsatisfactory experience.
This service is deceptive. I purchased a lovely embroidered sweater, but received a completely different and low-quality item from overseas. I have to cover the return shipping costs to the overseas location, and they only offer a 15% refund. There's no real customer support, just automated responses.
This company claims to operate domestically, but it's really based in another country. I ordered two sweaters, and when they finally arrived, they were poorly made polyester shirts that didn't look like the advertised items, except for a similar design. When I asked for a refund, they offered a 15% refund to avoid returning the items or suggested I send them back for a full refund but cover the shipping myself. I refused both options and requested a full refund with their shipping coverage. I've yet to hear back. This feels like a scam!
These items are poorly made products that do not resemble what was shown. I ordered two sweaters, both advertised as knitted, but received two printed polyester tops that looked nothing like the advertised items. I tried to return them for a refund and was offered a 15% refund to avoid return shipping costs under the guise of 'reducing environmental impact.' This company is a complete fraud. Don't waste your money.
This service is a fraud. I ordered a beautiful embroidered sweater, but instead received a cheap and completely different item from another country. The buyer is responsible for return shipping overseas, and the only refund offered is a mere 15%. There's no customer support, just an automated response.
This is a foreign-based service pretending to be domestic. I ordered two sweaters, but when they arrived, they were not sweaters at all, but rather two poorly made polyester shirts that looked nothing like what was advertised, aside from a similar print. When I requested a refund, they offered a 15% refund to avoid returning the items or suggested I send them back for a full refund, but I would have to pay for shipping! I declined both options and asked for a full refund with their shipping coverage. Still waiting for a response. This is a scam!
The image and description of the sweater I ordered bear no resemblance to what I received. It wasn't even a sweater; it was a printed piece of 100% polyester. It was terrible. They claim you can return it within 30 days after emailing for the return address, which is overseas. The address provided is confusing and hard to believe. Very disappointing.
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