Review Time
I have never encountered such a terrible casino! My time here has been incredibly frustrating. First of all, avoid using the bonuses; the terms and playthrough requirements are excessively high. I managed to win $13 with a bonus, but the playthrough was 125x. After hours of playing, I reached a balance of $600, only to find out I could withdraw just $50. Logging in was fine until I attempted to withdraw. I have multiple accounts with different social casinos, and none have caused me issues like this one. I usually deposit large amounts but ended up losing my funds very quickly. After winning the $50, I received an email requesting numerous documents, but despite sending everything they asked for, I haven't heard back. Now I can't even log into my account, and still no response from the support team. If this is the treatment I receive for a $50 withdrawal, I can only imagine how they would handle larger amounts. Depositing money was never a problem, but now it feels like I've been scammed after spending over four hours playing through the 125x requirement. This is a disappointing holiday experience for me. Be cautious and read the fine print of the bonuses before depositing. I usually verify my accounts beforehand, but I couldn't find the option in my profile; only a message indicating they might need extra documents for withdrawal. I thought withdrawing with bitcoin would simplify things, but as I write this, I still can't log in, and I'm very upset. Update: This situation is absurd! I won $50 yesterday, and I still can't log in. I've sent multiple emails without a response and when trying to reset my password, I was told I'm not registered. I’ve been playing without issues for days, but now I'm being ignored. If this continues, I may have to report them to the gaming commission.
Vast online slot library
Plenty of free bonuses with doable wagering
Great promotions
Excellent Customer support
Since joining i have never been bored and without a fun game to play. When accessed the free chips I have actually managed to complete the wagering and withdraw my winnings.
The help and support sections are straight forward and give you all the information you need but if for any reason you do need to talk to someone, yes an actual person. Both occasions I have needed to use lived chat my wait time was under 5 minutes and I didn't have to first answer questions with a Bot, was put through to a person that went the extra mile and wasn't script typing as i call it.
So yes I would recommend Avant-garde to anyone.
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