avatarcase.com

1.2
1.2 Based on 67 reviews

...

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Average Rating

1.2

/
5

67 Reviews

5 Star
3%
4 Star
3%
3 Star
0%
2 Star
1%
1 Star
93%

All Reviews

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Review Time

Melanie Long
Disappointing Experience with Battery Case Order

I ordered a battery case from the website on December 5th and received a DHL tracking link. However, after two weeks, there was no update on the tracking status. I reached out to two different email addresses provided, but received no reply. I had to open a case through a payment platform, which quickly sided with me, and I received a full refund.

1
Date of experience: Dec 24, 2025
calcimo
Disappointing experience with tracking and support

I placed an order for a case over a month ago and was able to track it using the provided tracking number for about two weeks. Now, when I attempt to track my parcel, I receive a message stating that no results were found. I've sent multiple messages but haven't received any replies. I only ordered from this seller because I thought they were based in Australia, which turned out to be false. I feel ripped off.

1
Date of experience: Dec 23, 2025
Domenic Smith
Order never received, unresponsive support...

I ordered a battery case from their website on December 5th and received a tracking link. However, after two weeks, there was no update on the tracking status. I emailed two different addresses they provided but got no replies. I opened a case through a payment service, which quickly sided with me, and I received a full refund.

1
Date of experience: Dec 05, 2025
Lawton Brown
No delivery received

I ordered a case over a month ago and was able to track it for about two weeks. Now, when I try to track my parcel, I get a message saying no results found. I've sent multiple messages without any response. I only ordered from them because I believed they were based locally, which turned out to be false. I feel ripped off.

1
Date of experience: Nov 19, 2025
Ross
Complete waste of time

This has been a total waste of time; they present themselves as a local company, but they are clearly based overseas. They take your money, and the item never arrives. I recommend avoiding them entirely.

1
Date of experience: Oct 13, 2025
Exter00722
Order not received

I never received my case, and when I contacted customer support, I only received automated replies that didn’t address my issue.

1
Date of experience: Sep 17, 2025
MA39
Avoid this service!

I do not recommend this service! They sent me a defective case. After reaching out, they eventually sent another defective one that looked previously used. It took over 30 days to resolve, and now they expect me to pay for shipping back to receive store credit. Please do not purchase from them.

1
Date of experience: Aug 30, 2025
Ruby Rogers
Fraud alert

Report them for fraud by searching for how to report a merchant. This company is a scam. They refuse to refund the express shipping I paid for, citing a shipping error, and first claimed my order didn’t exist, then that it was backordered. This is clearly a fraudulent operation, not a legitimate local business.

1
Date of experience: Aug 19, 2025
Winter Foster
8 weeks for the wrong item...

It took 8 weeks for my item to arrive, only for it to be the wrong one! I've tried to contact them six times without any response. I've now filed a dispute with my bank for a refund. DO NOT PURCHASE FROM THIS STORE!

1
Date of experience: Jul 07, 2025
Cheryl
Defective product experience

I purchased a battery case for my phone. It worked for a few hours before the power switch became unreliable. I had trouble turning it on, and even after charging overnight, it wouldn’t hold a charge. I attempted to return it for a refund, but customer service only offered a replacement. So, I’m stuck with a $60 loss and will share my experience on various review sites. Avoid this case.

1
Date of experience: Jun 25, 2025

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