balsamhill.com.au

4.7
4.7 Based on 21 reviews

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Average Rating

4.7

/
5

21 Reviews

5 Star
87%
4 Star
4%
3 Star
4%
2 Star
0%
1 Star
4%

All Reviews

Filter Reviews

Review Time

Sienna Walker
Worth the investment for quality. Arrived ahead of schedule!

Although it's on the pricier side, the quality is undeniable. I placed my order quite late in December, and it arrived earlier than anticipated. The tree looks stunning and has a natural appearance. The lights are evenly distributed, adding to its charm. Assembly was a breeze, and the storage bags are of exceptional quality, made from thick and durable material.

5
Date of experience: Jan 08, 2026
Rosamund Turner
Finally got my dream Christmas trees during the Black Friday sales!

I've admired these Christmas trees for years and decided to seize the Black Friday deals. I'm absolutely thrilled, especially with the pre-lit feature—it's so much less stressful than handling traditional Christmas lights! I'm very pleased, and my home looks wonderfully festive.

5
Date of experience: Dec 16, 2025
Ace Powell
Thrilled with my new Christmas tree purchase

After dreaming of a Christmas tree from a well-known brand, I finally chose the Fraser Fir model, and it is breathtaking. I also purchased a set of beautiful glass ornaments that match perfectly. Although one ornament was damaged upon arrival, the assistance I received was exceptional.

5
Date of experience: Dec 15, 2025
Logan C.
Issue with my Christmas tree order

I ordered a Christmas tree and storage bag 16 days ago and still have not received my order?????

1
Date of experience: Dec 02, 2025
Leon M.
Adorable little Christmas Tree

I really enjoy my little Christmas tree, though I was a bit let down that the decorations I ordered were unavailable when my purchases were shipped.

4
Date of experience: Dec 02, 2025
AM42
Fantastic product that looks great

Fantastic product that looks great.

5
Date of experience: Dec 02, 2025
ML10
The order arrived promptly...

The order arrived promptly and was exactly as I expected.

5
Date of experience: Dec 02, 2025
Claudio
Incredible service

Incredible service.

5
Date of experience: Dec 01, 2025
ByHikari52
Product quality below expectations

The tree did not meet the high standards I anticipated. The inner branches seem to be made of paper, making me question the product's durability. These branches need to be handled annually, so they should be made of a more robust material. I felt disappointed upon seeing the internal structure of the tree. I once owned a tree that lasted decades, and I regret replacing it with this one, as I doubt it will hold up as long due to its flimsy construction. I could have purchased a more durable tree from a local retailer for a similar price.

3
Date of experience: Dec 01, 2025
Beau Adams
Simple ordering and fast delivery

Ordering online was a breeze. The details about what I would receive with my tree were very clear. The delivery was super quick! Plus, we absolutely love our tree!

5
Date of experience: Dec 01, 2025

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