mocka.co.nz

3.1
3.1 Based on 61 reviews

Our mission is to help you bring design into your home and transform each room into a space you’ll love. We’re dedicated to creating quality, on-trend and design-led pieces that elevate a space while remaining accessible, understandable and brilliantly fu...

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Average Rating

3.1

/
5

61 Reviews

5 Star
41%
4 Star
11%
3 Star
5%
2 Star
5%
1 Star
39%

All Reviews

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Review Time

Andrea Harris
Absolutely love the desk. Have finally assembled it after a hiccup of missing parts.... Contacted M

Absolutely love the desk.
Have finally assembled it after a hiccup of missing parts....
Contacted Mocka and they were happy to help. Sent out the missing parts and the desk could be finished.

3
Date of experience: Feb 09, 2026
Matthew Ward
Great quality bed- often find shipping of product is a little disjointed. Seperate elements of the

Great quality bed- often find shipping of product is a little disjointed.

Seperate elements of the package arriving on different days meaning delays in being able to assemble which can be frustrating but overall happy enough with the product once assembled.

4
Date of experience: Feb 09, 2026
Maud
Absolutely stunning shelves, just what I wanted.

These shelves are absolutely stunning, just as I envisioned. While there are quite a few screws, assembly is straightforward; it just takes a moment for stability, making it manageable for one person.

5
Date of experience: Jan 05, 2026
Christi Patterson
Order Issues and Lack of Communication

I ordered two large items but only received one, with no updates regarding the missing item. I had to reach out to the support team, who admitted it was their error and informed me that the missing item wouldn't arrive for three months. The customer service was disappointing, and the $10 voucher offered was not sufficient. Overall, very poor service with no communication.

1
Date of experience: Dec 16, 2025
Sinkenka54
Order Problems and No Updates

I ordered two large items but only received one, with no communication about the missing piece. I had to contact the support team, who acknowledged their mistake and told me the missing item wouldn't arrive for three months. The customer service was lacking, and the $10 voucher offered didn't help. Overall, very unsatisfactory service with no updates.

1
Date of experience: Dec 01, 2025
Gage
Beautiful and Easy Assembly

The item looks beautiful and was simple to put together; this was my first experience with flat pack furniture.

5
Date of experience: Nov 30, 2025
Niall Turner
Quick Delivery and Stylish Furniture

Delivery was impressively fast, the furniture was well packaged, and the instructions were clear. It requires some effort to assemble, but it's a one-time task. The furniture is well made and looks stylish.

5
Date of experience: Nov 29, 2025
Jonny Anderson
Delivery Delays

The courier took four weeks to deliver my package.

2
Date of experience: Nov 24, 2025
Tucker
Poor Quality Furniture

The furniture is of very low quality and takes far too long to set up. Not worth the trouble.

1
Date of experience: Nov 24, 2025
Winter H.
Excellent Purchase

Shipping was speedy. The mattress protector fits the mattress perfectly. My baby transitioned easily from the bassinet to the mattress and has been sleeping well. Very satisfied with my purchase!

5
Date of experience: Nov 21, 2025

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Business Details

  • Our mission is to help you bring design into your home and transform each room into a space you’ll love. We’re dedicated to creating quality, on-trend and design-led pieces that elevate a space while remaining accessible, understandable and brilliantly functional; all at a price that doesn't cost the earth.

  • email hello@mocka.co.nz
  • call 0508466252
  • language https://mocka.co.nz

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