bambrellausa.com

4.5
4.5 Based on 159 reviews

Bambrella, The World's Strongest Aluminum and Bamboo Commercial Market Umbrellas. Perfect for Hotels, Restaurants, Country Clubs, HOAs and High End Residences. Wind Resistant. Contract Grade. 561-288-8655...

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Average Rating

4.5

/
5

159 Reviews

5 Star
81%
4 Star
5%
3 Star
4%
2 Star
1%
1 Star
9%

All Reviews

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Review Time

CAUTION - The umbrellas are not reliable in windy conditions

CAUTION - These umbrellas lack durability and fail to withstand any wind. The screws used for assembly rust and break easily. The 5-year warranty is essentially meaningless. They don't repair the umbrellas but only provide new parts, which in my case were just replacement screws. The screws provided were inadequate and of poor quality, leading to more breakage. When I attempted to fix the umbrellas with better screws, they claimed the warranty was voided. The whole experience has been frustrating. Additionally, it took around 4.5 hours to disassemble each umbrella and replace all the damaged screws.

1
Date of experience: Dec 03, 2025
Harmony Fisher
CAUTION: POOR QUALITY UMBRELLAS

CAUTION - The umbrellas are not durable and fail to withstand any wind. The screws used in assembly rust and break easily. The supposed 5-year warranty is essentially meaningless. They don't repair the umbrellas but only provide replacement parts. In my case, I received new screws that were too small and of low quality, leading to more breakage. When I attempted to fix the umbrellas with better screws, they claimed the warranty was voided. It took me around 4.5 hours to disassemble and replace all the faulty screws.

1
Date of experience: Dec 03, 2025
Lester Clark
Great Communication and Quality Product

The representatives are easy to talk to and pay close attention to details! They genuinely aim to satisfy the client! Additionally, the product is exceptionally well-made. Very pleased with the purchase and it looks fantastic!

5
Date of experience: Dec 05, 2024
Fleic
Great Communication and Quality Product

The representatives are easy to talk to and pay close attention to details! They genuinely aim to satisfy the client! Additionally, the product is exceptionally well-made. Very pleased with the purchase and it looks fantastic!

5
Date of experience: Dec 05, 2024
FR5
Parts Not Available for Wind Damage

They do not provide parts for wind damage on their hurricane-rated umbrella. I ordered replacement bolts on September 9, but they haven't shipped yet because the company is at a trade show—selling new umbrellas while customers are left with broken ones at home. That's $3,000 I won't recoup...

1
Date of experience: Sep 19, 2024
lenoobdu5645
Parts Not Available for Wind Damage

They do not provide parts for wind damage on their hurricane-rated umbrella. I ordered replacement bolts on September 9, but they haven't shipped yet because the company is at a trade show—selling new umbrellas while customers are left with broken ones at home. That's $3,000 I won't recoup...

1
Date of experience: Sep 19, 2024
Jolyon Coleman
Fantastic Product and Service

This company is a joy to collaborate with. They are incredibly responsive and stand firmly behind their product, and rightfully so. The umbrellas are stunning. We recently acquired some for one of our properties and we're thrilled with them!

5
Date of experience: Apr 15, 2024
Kenny Bell
Fantastic Product and Service

This company is a joy to collaborate with. They are incredibly responsive and stand firmly behind their product, and rightfully so. The umbrellas are stunning. We recently acquired some for one of our properties and we're thrilled with them!

5
Date of experience: Apr 15, 2024
Winifred
Umbrella Difficult to Close

The umbrella holds up well in the wind and looks good when open. However, it cannot be fully closed and secured neatly when not in use. Forcing it closed can misalign the ribs, making it tricky to reset. The Velcro strap intended for closing is too short, making it ineffective. Consequently, the umbrella looks unattractive when partially closed. I spoke to two representatives about this issue, but neither was helpful.

3
Date of experience: Mar 16, 2023
_HackerHD_48
Umbrella Difficult to Close

The umbrella holds up well in the wind and looks good when open. However, it cannot be fully closed and secured neatly when not in use. Forcing it closed can misalign the ribs, making it tricky to reset. The Velcro strap intended for closing is too short, making it ineffective. Consequently, the umbrella looks unattractive when partially closed. I spoke to two representatives about this issue, but neither was helpful.

3
Date of experience: Mar 16, 2023

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Business Details

  • Bambrella, The World's Strongest Aluminum and Bamboo Commercial Market
    Umbrellas. Perfect for Hotels, Restaurants, Country Clubs, HOAs and High
    End Residences. Wind Resistant. Contract Grade. 561-288-8655

  • language https://bambrellausa.com

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