barracudas.co.uk

4.6
4.6 Based on 201 reviews

The UK's favourite school holiday childcare provider! Giving Children an Unforgettable Holiday Experience for 30+ Years For over 30 years, we’ve been a market leader in running fun-filled, Ofsted-registered holiday camps for children during Easter, summ...

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Average Rating

4.6

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5

201 Reviews

5 Star
86%
4 Star
3%
3 Star
1%
2 Star
2%
1 Star
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NB70
Disappointing Experience at Barracudas Summer Camp Chiselhurst

I enrolled both of my boys, aged 11 and 4, in Barracudas Summer Camp for the week of 19th to 23rd August, expecting an exciting and fulfilling experience based on their enticing advertisements. Unfortunately, our experience was far from what was promised.My 11-year-old was particularly disappointed as he was not given the chance to participate in many of the activities, even though he was there for the entire week. One of the biggest letdowns was that he was never allowed to do archery, despite being eager and asking multiple times. He was repeatedly told he could do it "another day" since he was booked for the whole week, but that day never came, leaving him frustrated and disappointed.I had high hopes for Barracudas, especially given that it was the most expensive camp I booked this summer. I chose three different summer camps to give my boys a variety of experiences, and Barracudas was by far the priciest at £410 for 5 days (even after the early bird discount). Given their slick marketing, well-designed website, and impressive activity list, I thought it would be the best. Unfortunately, it turned out to be just like the other two camps, which cost half as much.This experience has shown me that a higher price tag doesn’t necessarily mean a better experience. I want to warn other parents not to be misled by the fancy marketing. Barracudas may look impressive online, but our experience was underwhelming and simply not worth the money. I hope this review helps others avoid the disappointment we faced.

1
Date of experience: Aug 23, 2024
Katrina Taylor
Disappointing for the price (for older children)

Both my children have been to Barracudas before (a few years ago) and really enjoyed it but this one was disappointing (Long Road, Cambridge). Lots of the activities were repeated a lot, or changed last minute from the programme, and some are not very well organised. For example ‘basketball’ was just children throwing balls into hoops but there weren’t enough balls for all the children so some just watched. ‘Craft’ was making a paper aeroplane but they were just given a piece of paper and not shown how to do it. They never got to do motorsports (the main reason for them choosing this location) because there are only two cars and for the first three days one of them wasn’t working. The activity wasn’t offered the last two days. On the first day, those who couldn’t get to do motorsports were given the option of yoga instead. They were not impressed…In addition my son and his friend (both recently turned 10) were but in a 10-14 year old group with older children and were a little intimidated. (There’s a big difference between a Year 5 Primary child and a 14 year old.) There really needs to be a 10-12 group or keep the 10 year olds with the younger group. Both boys were ‘injured’ by the older boys at various times during the week but they said staff didn’t intervene to stop it and we were surprised there were no incident forms filled out. Basically, it seems a good camp for younger children (under 10) and it is very dependent on the location of the camp you choose. Maybe the Barracudas with the really excellent reputations should train the others to bring them up to standard?

2
Date of experience: Aug 23, 2024
AT88
Excellent holiday camp

Excellent holiday camp! My daughter (6) has been to the Winchester one 2 years in a row and absolutely loves it. Water slide, games, face painting, bouncy castle and dancing. Highly recommend.

5
Date of experience: Aug 23, 2024
Celia
Woodford-great camp for kids

Woodford-great camp for kids! Amazing staff and very professional managers. Many activities for kids to try and explore new things!

5
Date of experience: Aug 23, 2024
Irene Powell
Fun times at Barracudas Chelmsford

My children have attended Barracudas Chelmsford camp for over 5 years now and they've always had a great experience. There's loads of different activities on offer and the staff are always friendly and enthusiastic.I would highly recommend!

5
Date of experience: Aug 22, 2024
Kay Lewis
Barracudas in Harpenden

We tried Barracudas in Harpenden for the first time and we were so impressed! They are really well organised plus they have activities ranging from swimming to go carts and my daughter loved it! The staff are so lovely and friendly and I felt that they really care about the children there.

5
Date of experience: Aug 22, 2024
Colby Smith
Consistent incompetence. Management training needed

I think the range of activities are good and staff are friendly.Generally very disorganised at drop off and pick up, with no improvement throughout summer. Similar to others, camp timetable unavailable or incorrect and no reason as to why it kept happening.My children went 4-5 days each week and were told they couldn't do popular activities as they were 'there all week' and so repeatedly missed out on Motorsport and archery (main reason for signing up).Lunch was delayed for reasons (?) and when children arrived to do archery were told they were too late and had missed their chance!I flagged all of my concerns over email and the response each time was "I hope the next time it's better"?! Sadly it was not. No compensation or efforts to review policy just consistent incompetence. Really disappointed.

3
Date of experience: Aug 22, 2024
Deanne Adams
Our son Harry enjoyed every day at…

Our son Harry enjoyed every day at Barracudas Harpenden!

5
Date of experience: Aug 22, 2024
Haley Barnes
Colchester team is absolutely amazing

Colchester team is absolutely amazing! My daughter loved it and was looking forward to going every day. Main office team is also great and very helpful. Well done team and keep up the great work !

5
Date of experience: Aug 22, 2024
Hard_Monkey
What can i say about this Colchester…

What can i say about this Colchester camp. The staff are A M A Z I N G. We have been using this camp for 3yrs now and come back every year for 2 weeks to break up the summer holidays because of the activities they offer and quite frankly the staff. They recognise my children from the yrs before. They are so friendly and welcoming...the employers should count their blessing they have managed to employ these people!Thanks guys...Love Molly, Maisie and Mum (Donna)

5
Date of experience: Aug 22, 2024

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Business Details

  • The UK's favourite school holiday childcare provider!

    Giving Children an Unforgettable Holiday Experience for 30+ Years

    For over 30 years, we’ve been a market leader in running fun-filled, Ofsted-registered holiday camps for children during Easter, summer, and half-term breaks. Our mission is simple: to give every child such an amazing experience that they can’t wait to come back!

    We offer a full day of fun from 8am to 6pm, giving children plenty of time to explore, play, and make memories – and giving parents peace of mind.

    With over 80 activities to choose from – including swimming (at camps with pools), team building, sports, arts & crafts, plus exciting specialist options like motor sports, archery, and fencing – we’re proud to be the only provider that lets children choose their activity every single session.

    Parents can rest easy knowing safety and quality are at the heart of everything we do. All our staff are enhanced DBS-checked and trained for the activities they lead, with qualified Early Years Managers on site. Our excellent staff-to-child ratios mean every child is supported, encouraged, and included.

    Whether your child loves to be active, creative, or try something new, our camps are designed to inspire confidence, build friendships, and create memories that last long after the holidays are over.See more

  • email fun@barracudas.co.uk
  • call 01480467567
  • language https://www.barracudas.co.uk

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