bayalarmmedical.com

4.8
4.8 Based on 973 reviews

Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button....

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Average Rating

4.8

/
5

973 Reviews

5 Star
89%
4 Star
6%
3 Star
2%
2 Star
1%
1 Star
2%

All Reviews

Filter Reviews

Review Time

Judy Conyers
Angie worked very hard to address my computer incompetence with great patience in completing the us

Angie worked very hard to address my computer incompetence with great patience in completing the use of the device. She provided excellent customer service.

5
Date of experience: Feb 07, 2026
Mary Ann Ewing Eggert
The customer service person was very helpful. She also checked to see if I was having any other prob

The customer service person was very helpful. She also checked to see if I was having any other problem. She was very patient with me. I'm almost 80 years old and live by my self. Thank you Keisha.

4
Date of experience: Feb 07, 2026
Paige Williams
Customer service is very professional and able to answer all of my questions. I contacted custome

Customer service is very professional and able to answer all of my questions. I contacted customer service today and Betty helped me. She is polite, patient, and was able to answer all of my questions. I have been impressed by all of the customer service representatives I have spoken with.

5
Date of experience: Feb 05, 2026
Maureen Mylander
Bay Alarm's representatives, Gina in my case today, are so enormously helpful that they will take al

Bay Alarm's representatives, Gina in my case today, are so enormously helpful that they will take all the time needed, and more, to answer questions and make sure that non-technical customers like me understand the equipment that keeps us safe! Thanks Bay Alarm!

5
Date of experience: Feb 03, 2026
Kay Lewis Tim
Pleasant questioning as what might have been wrong with my credit card on file. Offer to help me re

Pleasant questioning as what might have been wrong with my credit card on file.
Offer to help me recover my account using a secure card info system. All calmly and clearly.

5
Date of experience: Feb 02, 2026
Autumn Parker
Always reliable and quick to respond to alerts

The service was consistently dependable when it came to responding to my sister’s monitoring system alerts. Whenever an alert was triggered, they promptly contacted her to check on her safety or offer assistance. Throughout all my interactions with the support team, they were very timely and responsive. I highly recommend them.

5
Date of experience: Jan 08, 2026
Joshua P.
Cancellation process was straightforward and representative was helpful.

The cancellation process was simple and the representative communicated clearly. However, I'm disappointed that a box isn't being provided for me, and I have to source my own.

5
Date of experience: Jan 06, 2026
_DracKar_44
Outstanding support experience!

Outstanding support experience! The representative was exceptionally knowledgeable and extremely patient. They assisted my sibling and me in setting up our lockbox and ensured that all our questions were thoroughly addressed. We genuinely value their assistance.

5
Date of experience: Dec 05, 2025
Lindsay H.
Exceptional Support for Technical Issues

I reached out to understand why Judith’s phone was disconnected after she accidentally activated her medical alarm button. Right from the beginning, the representative was attentive to my inquiry and provided a straightforward solution to reset the alarm. Since I live quite a distance from Judith, I called her to relay the representative’s instructions, and she successfully reset the alarm box by herself. The representative also suggested that I contact the service next time I visit Judith so they could conduct a remote test of her system. I plan to follow through with that. The support I received was incredibly helpful and the representative was an outstanding representative of the company. I truly appreciate his assistance.

5
Date of experience: Dec 05, 2025
Tanner Carter
Exceptional assistance from Kobe

Kobe provided outstanding help, especially compared to the previous agent I struggled to understand. He addressed several topics beyond my initial inquiry, significantly enhancing my understanding of the product.

5
Date of experience: Dec 05, 2025

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Business Details

  • Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.

  • email cs@bayalarmmedical.com
  • call 18775229633
  • language https://www.bayalarmmedical.com

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