bboutlet.com

4.2
4.2 Based on 607 reviews

...

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Average Rating

4.2

/
5

607 Reviews

5 Star
68%
4 Star
11%
3 Star
5%
2 Star
4%
1 Star
12%

Filtered Reviews

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Review Time

Cari B.
Excellent Customer Service!

There was an issue with shipping, and customer service promptly responded to my email and resolved the issue.

5
Date of experience: Nov 18, 2025
Macy
Mostly friendly and quick responses!

I successfully utilized the one-year warranty on a product I purchased last year without any issues. The representative I contacted was very friendly and responsive, though there was a slight delay in confirming my address and the shipment of my replacement product. I had to send a follow-up email to get things moving. Otherwise, no complaints!

4
Date of experience: Nov 12, 2025
yerlyc
Items never received

I never received my items. They took my money, and I have no product.

1
Date of experience: Nov 04, 2025
Anonymous
I loved how fast my order came in

I loved how fast my order came in. I had no issues with using the products. 10/10

5
Date of experience: Oct 31, 2025
Brittany Maggert
Highly recommend.

Great products, great customer service, & fast shipping.

5
Date of experience: Oct 30, 2025
Todd Neilson
Package was delivered to wrong house

Package was delivered to wrong house. Never received

1
Date of experience: Oct 27, 2025
Serena
Small things come in good packages!

Very good, very nice. Product was a little smaller than I was thinking, but size doesn't matter, and is quite fun too!

4
Date of experience: Oct 22, 2025
Francis
Good products good price

Good products good price. Free product and the shipping was quick. I live in western New York State so I am relatively close to the warehouse. Website easy to navigate. Thank you BBoutlet

5
Date of experience: Oct 12, 2025
Great selection, service and quality!

Great selection, regular shipping updates (especially important for delivery to EU countries, since those can take a few days at the border)

5
Date of experience: Oct 11, 2025
Brian
Shipping takes forever - UPDATED

I live in Canada and bought from a Canadian company, but didn't know product ships from the States. It's been 10 days since it shipped and it still hasn't even made it out of the States yet (by tracking, I see it hasent even reached the border yet!). UPDATE: Package has arrived. I've updated my review from 2 stars to 4 stars. Customer service reached out to help. I still think it should be clearer that although it is a Canadian company, the products from the store ship from the States. Luckily I wasn't charged a duty going through customs. I hope in the future they also open a Canadian warehouse to ship out of. In terms of tracking, it still says my package is in NY...

4
Date of experience: Oct 10, 2025

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