Review Time
Safiya was incredibly helpful, responsive and clear throughout the whole process. She took the time to explain everything properly and kept me updated, which made a stressful situation much easier. Excellent customer service, thank you Safiya!
The item arrived very promptly in secure packaging.
It was a Xmas present that my wife no longer needed. Paige from the customer service team was very helpful in arranging for me to return it outside of the usual window. Very police and engaging throughout. As a bloke that’s unlikely to buy hair extensions for myself I would still highly recommend this company for the customer service!
The team did an outstanding job matching my hair colour from a photo to my Clip In Extensions in the 'Honey' shade. They were friendly, approachable, and very professional. A big thank you for your patience during the call with the support team!
I absolutely love this product! It’s so lightweight and doesn’t weigh my hair down at all. I’ve recommended it to countless friends and I have no complaints whatsoever! The shine it provides is incredible, and many people have commented on how much healthier my hair looks. Unlike other sprays I've tried, it doesn’t leave my hair feeling tangled or stringy!
This product is fantastic!! It didn't weigh my hair down at all. I've shared it with so many friends and have no complaints!! The shine it gives my hair is incredible, and many people have commented on how much healthier my hair looks. It doesn't leave my hair feeling tangled or stringy like other sprays do!!
AVOID AT ALL COSTS! I returned my item on November 19th. It wasn't picked up until November 21st and then stayed at the hub waiting to be sent to the warehouse. When I contacted customer service on November 30th, they informed me I would have to wait until December 29th for a refund of £13.19. I don’t understand this amount, as I paid £67.99 for the item.
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