beautyworksonline.com

4.8
4.8 Based on 160 reviews

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Average Rating

4.8

/
5

160 Reviews

5 Star
94%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
4%

All Reviews

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Review Time

Lucy
Safiya was incredibly helpful, responsive and clear throughout the whole process. She took the time

Safiya was incredibly helpful, responsive and clear throughout the whole process. She took the time to explain everything properly and kept me updated, which made a stressful situation much easier. Excellent customer service, thank you Safiya!

5
Date of experience: Feb 22, 2026
Josh Wilson
The item arrived very promptly in secure packaging. It was a Xmas present that my wife no longer ne

The item arrived very promptly in secure packaging.

It was a Xmas present that my wife no longer needed. Paige from the customer service team was very helpful in arranging for me to return it outside of the usual window. Very police and engaging throughout. As a bloke that’s unlikely to buy hair extensions for myself I would still highly recommend this company for the customer service!

5
Date of experience: Feb 05, 2026
Keith B.
Fantastic colour matching service!

The team did an outstanding job matching my hair colour from a photo to my Clip In Extensions in the 'Honey' shade. They were friendly, approachable, and very professional. A big thank you for your patience during the call with the support team!

5
Date of experience: Dec 13, 2025
Lina Hall
Courteous and supportive

Courteous and supportive

5
Date of experience: Dec 01, 2025
bj090221
Truly beneficial

Truly beneficial, thank you!

5
Date of experience: Dec 01, 2025
Hodierna Ross
Absolutely love this product! It’s so lightweight!

I absolutely love this product! It’s so lightweight and doesn’t weigh my hair down at all. I’ve recommended it to countless friends and I have no complaints whatsoever! The shine it provides is incredible, and many people have commented on how much healthier my hair looks. Unlike other sprays I've tried, it doesn’t leave my hair feeling tangled or stringy!

5
Date of experience: Nov 30, 2025
Ebony Bell
Highly recommend!!

This product is fantastic!! It didn't weigh my hair down at all. I've shared it with so many friends and have no complaints!! The shine it gives my hair is incredible, and many people have commented on how much healthier my hair looks. It doesn't leave my hair feeling tangled or stringy like other sprays do!!

5
Date of experience: Nov 30, 2025
Gage Long
AVOID AT ALL COSTS

AVOID AT ALL COSTS! I returned my item on November 19th. It wasn't picked up until November 21st and then stayed at the hub waiting to be sent to the warehouse. When I contacted customer service on November 30th, they informed me I would have to wait until December 29th for a refund of £13.19. I don’t understand this amount, as I paid £67.99 for the item.

1
Date of experience: Nov 30, 2025
Valentine Adams
Outstanding customer service

I'm loving my extensions! The customer service was outstanding; the representative I dealt with was knowledgeable, professional, and provided excellent advice. I'm so pleased with my choice. Thanks!

5
Date of experience: Nov 29, 2025
Jess Johnson
Fantastic support from the representative ❤️❤️❤️

The representative is absolutely amazing; she takes great care of me and my customers. I couldn't ask for a better support person, always there when I need assistance. Thank you!

5
Date of experience: Nov 29, 2025

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