Review Time
I've ordered twice from Joyee, shipping takes a while (around 2 weeks) to get to Australia. Their 'short' almond nails are still quite long, so if you want more comfort make sure to order oval or square extra short.Prices are reasonable for hand-made nails, but I've had quality issues both with the painting quality for one set, and for another set one of the 3D flowers literally was not solid and scraped off. I contacted customer support to request a refund or a replacement set, and they cited it's old wear and tear (I'm wearing the nails the 2nd time) so they can only replace the one nail that broke, and I had to pay shipping. I'm not paying shipping to get one nail.Not buying from here again, there are better nail brands and sets, even from Aliexpress.
I ordered these nails on 02/25/25 and I live in the USA. I was getting order updates through SHOP from the carrier and apparently there was an "attempted delivery" twice, then no other updates. When I contacted Joyee's customer service, they claimed that the receiver (me) rejected the parcel. If I'm waiting on $100 worth of nails, why would I reject the parcel? I have repeatedly contacted their customer service and now they aren't responding to my emails. THIS COMPANY IS A SCAM!!!!!! BUYER BEWARE!!!
The nails are super nice but what stood out especially is the outstanding service. I once needed to get my order in time for a date, another time I messed up my order and chose the wrong size. Both times I just wrote on instagram and not only are they super nice but they seem to do anything to cater the clients needs. I can only recommend them!
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