Review Time
Incredibly approachable and professional. Their expertise is impressive and easy to understand, plus the training guidance adds an enjoyable element for both me and my reactive pet. Highly recommend their services! 🐕🐶
The consultation was exceptional, providing clear information, and I truly felt acknowledged. A solid plan was developed. The representative was easy to communicate with, and I received a copy of the recorded session within an hour, along with the necessary resources to implement the plan. Feedback was promptly given to my veterinarian with a suggestion for the required medication. The administrative support was also excellent throughout the process.
For almost a year, we've engaged with the service to assist our dog. The early experience was encouraging, with positive changes noted in the first six months. However, it soon became evident that progress had plateaued and our case seemed to lose importance. Although we still have a month of sessions left, our consultant has already collaborated with our veterinary team. As our insurance did not cover this, we had to cover the costs ourselves. After having him for 18 months, we've struggled with his reactivity. Without sufficient support from the service, we now face the tough decision of returning him to the rescue center. I truly hope others achieve better results, as we had high hopes for the service. Our hearts are heavy with sadness.
For almost a year, we've collaborated with the service to help our dog. The initial experience was promising, with positive changes in the first six months. However, as time passed, it became clear that progress had stalled and our situation seemed to lose priority. Even though we have another month of sessions left, our consultant has already worked with our veterinary team. Since our insurance did not cover this, we had to manage the costs ourselves. After having him for 18 months, we've faced challenges with his reactivity. Without the needed support from the service, we are now contemplating the difficult decision of returning him to the rescue center. I sincerely hope others find more success, as we were optimistic about the service's ability to help. Our hearts are heavy with sadness.
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