Review Time
This is the third year I am using Bens buses for Ski transfers and have found them very reliable and cost effective way of getting from the ariport at Geneva to the ski resort (Les Menuires). For a small additional price you can easily edit your booking as I have just done due to my flight time changing.
I had a great experience with Ben’s Bus for my ski transfer. The pick up and drop off were smooth and well organised, and the staff were really helpful in making sure I found the correct bus at the airport.
What stood out most was their customer service. I needed to make changes to my reservation and they handled everything quickly and without any hassle. They double checked that I was booked on the correct day and airport and processed my refund immediately.
Reliable, easy to deal with, and exactly what you want after a long travel day. This is the service I use whenever I’m heading to the French Alps.
I wasn’t on their passenger list when I arrived for the bus, which immediately caused confusion. The bus left late, and after just two hours on the road, the driver took a full thirty-minute break for a sit-down dinner. There were only a handful of passengers, maybe 12, a quick toilet break would have done. After driving for about an hour following that break, he stopped again due to an accident on the road and spent around fifty minutes standing outside vaping in the sun while on his phone. No updates or explanations were provided at any stage, leaving passengers completely unclear about what was happening.I was then swapped to another bus to complete the journey, which took approximately eight hours overall. The bus itself was freezing cold.Overall, a truly dismal service. I would strongly advise avoiding this company.
I had a great experience with Ben’s Bus for my ski transfer. The pick up and drop off were smooth and well organised, and the staff were really helpful in making sure I found the correct bus at the airport.What stood out most was their customer service. I needed to make changes to my reservation and they handled everything quickly and without any hassle. They double checked that I was booked on the correct day and airport and processed my refund immediately.Reliable, easy to deal with, and exactly what you want after a long travel day. This is the service I use whenever I’m heading to the French Alps.
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Low-Cost, Shared Ski Transfers from Geneva Airport, Grenoble Airport and Lyon Airport.
We service many French ski resorts including Val Thorens, Tignes, Val d'Isere, Meribel, La Plagne, Les Arcs, Alpe d'Huez, Les Deux Alpes and many more.
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