berryscoaches.co.uk

4.5
4.5 Based on 201 reviews

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Average Rating

4.5

/
5

201 Reviews

5 Star
77%
4 Star
12%
3 Star
2%
2 Star
3%
1 Star
6%

Filtered Reviews

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Review Time

Marlene Morris
I can’t praise them enough!

I can’t praise them enough!Friendly and caring crew! Their customer service is also great! Thanks Berrys Coaches!!! :)

5
Date of experience: Oct 28, 2024
Jake Lewis
Superb service at very reasonable…

Superb service at very reasonable prices. Coaches are comfortable and soooo much cheaper than the train. Coffee was good and snacks available. Great job Berrys.

5
Date of experience: Oct 02, 2024
Gwen Long
My son left his phone of the bus

My son left his phone of the bus. Who ever je spoke too could not do enough for him. They located the phone, charged it up and delivered it to him the next day. Exceptional customer service.

5
Date of experience: Sep 24, 2024
N3il017
Extremely poor customer service…

Extremely poor customer service received from a member of the office staff, having raised a concerning and very disappointing recent trip which involved the safety of everyone on board. Having used this company for over 15 years, it’s a shame I can no longer support them.

1
Date of experience: Aug 30, 2024
Sanford Wilson
Super organized

Super organized - booking and setting up was easy and efficient. Took all the stress away from getting everyone there - and home again.

5
Date of experience: Aug 17, 2024
Elbert
Not my experience

Not my experience. But just heard from my mother about allegedly being robbed on the bus while she fell asleep. Her handbag was opened and money and jewelry was taken. The bus service does not appear to be interested. But I would like to warn people, especially elderly ladies, that they may be targeted on this service.

1
Date of experience: Aug 13, 2024
William
Such a great service

Such a great service. Drivers and couriers are so helpful and courteous. Aaron gives a real friendly personal service. Thank you Berry’s.

5
Date of experience: Jul 26, 2024
Manuel Ross
Massive thank you!

I would just like to say a massive thank you to berry’s coaches! Me and my mother travelled from Yeovil to London Hammersmith in the morning (today, Saturday 20th July). There were replacement buses, changed tube routes and busy traffic so we missed our booked return coach back to Yeovil.I asked on the off chance if the coach parked up in the same bay was going to Yeovil and they said no. I overheard it was going to Glastonbury and wells so asked if it was going to Yeovil they said no but the closest they could get us home was to street.I was so relieved and could cry with happiness due to me and my mum not knowing how else to return to Yeovil. We managed to get seats on the coach and was very happy with the service!Thank you so much!

5
Date of experience: Jul 20, 2024
fwgkw29
Cannot rate this company highly enough

Cannot rate this company highly enough. Have travelled with them to London several times and never had an issue. Their buses are modern and always clean. The staff are very friendly, professional and efficient. Would choose this transport above rail travel.

5
Date of experience: Jun 26, 2024
Paygasus
- I highly recommend Berry’s coaches - lovely staff and clean coaches

Berry’s Coaches are very pleasant with clean coaches and lovely staff. I usually book online but I called the office today to book a last minute senior seat for my mother. Alex was incredibly efficient and kind. I am so grateful for such excellent customer service. P.S.Thank you for having yummy drinks and snacks available for purchase. It is much appreciated!

5
Date of experience: Jun 13, 2024

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