berryscoaches.co.uk

4.5
4.5 Based on 201 reviews

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Average Rating

4.5

/
5

201 Reviews

5 Star
77%
4 Star
12%
3 Star
2%
2 Star
3%
1 Star
6%

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Review Time

Anne Barclay
Changed seats without agreement and had…

Changed seats without agreement and had uncomfortable journey home. Late departure due to two coaches into one. What’s the point of paying for a designated seat if the service can’t be provided!This used to be a brilliant way to travel but I’m beginning to rethink using the service in the future.Management needs to look into what’s going on urgently.

1
Date of experience: Aug 16, 2025
Ama Pots
Cancelled the coach at short notice on…

Cancelled the coach at short notice on 2 separate occasions. A company that is all about profit and not about providing a service.Hugely disappointing.

1
Date of experience: Aug 13, 2025
Ralphie Taylor
Nice service but they need aircon

Did a trip today and the first coach at least had aircon but was 40 mins late getting to London. The coach on the way back was ao hot and airless on a 30 deg day. I think there was aircon but it certainly did nothing to cool the coach down. Just way too hot!

3
Date of experience: Jul 11, 2025
LaZrr
Very slow … !

Very slow … !

1
Date of experience: Jul 01, 2025
Jemima Powell
Never travelling on Berrys again

I have travelled on Berrys for over 25 years but something seems to have gone horribly wrong recently ! On my trip going there was no Wfi again and the driver because we were late threatened to stop to rest for 40 mins. And now going back we stopped for 20 mins because the air conditioning was not working. Then the driver thought he had lost some customers so we were 35 mins late. This also all happened last summer so clearly no lessons learnt. Finally there is now no refreshments on the coach or a possibility to pay in cash. I am really sad to say I will not be travelling on Berrys anymore !

1
Date of experience: Jun 29, 2025
ePex2k1196
We recently travelled with Berrys to France

We recently travelled with Berrys on a school trip to France. Kev, our driver, was friendly, kind, organised, reliable and professional which made our trip so much easier as we could rely on him completely. He always researched and planned our routes with us in advance and took us to wherever we wanted to go. Nothing was too much trouble.

5
Date of experience: Jun 20, 2025
Mustang_GT
Best buss driver in the world …

I have just had kev for our bus driver going to France and back he was really great and just a really social guy I would really suggest him

5
Date of experience: Jun 19, 2025
Wilbur B.
KEVIN

Kevin is an absolute superstar made the school trip lively and exciting would much appreciate him:1) getting a raise2) making him the number 1 coach driver3)give him a new top of the line coach Brilliant experience would highly recommend for other people

5
Date of experience: Jun 19, 2025
Leamon Wilson
Wedding…

We were transported to the wedding venue in nowra. The bus was bigger than we thought, the driver went above and beyond in taking us to the venue and back home to Berry. I cannot fault the service. I would have no hesitation in using Berry bus services again in the future or referring them to friends and family

5
Date of experience: May 17, 2025
alsonotlefthandd20
Not impressed on latest trip

I've used Berry's many time and always been good value. Went up to London today, boiling hot but utterly freebie air-conditioning and air directors. No charging sockets and no refreshments any more. Disappointing.

2
Date of experience: Apr 29, 2025

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