Review Time
I ordered the updated hearing aids, which arrived quickly. After receiving a defective unit, the company’s support team was fantastic while I awaited a replacement. These aids are incredibly comfortable and effective. I've tried many brands over the years, but these are the best!
I purchased a pair of "Better Hearing " aids after having read the Advert on Google. I expected my order to be sent from the advertising company Ozzi Home based in Shirebrook Notts here in the Uk. No, I expect having taken their cut, merely pass your order to a company in China who despatch the aids to you.If you find the aids unsuitable and wish to return themguess what? one has only one option but to return them to China. The aids themselves seem well made but how reliable? only time will tell. A bit of a scam I think. My advice, do not fall for Ozzi Home's gleaming advert on Google. I returned them to the Ozzi Home address in Shirebrook and guess what?they have simply returned the aids back to me.David Murgatroyd Dorset.
Paid $186.00 to include the upgrade. Hearing aids received fine and well packed. Opened VERY carefully to preserve any packing. I have poor hearing but the advertised guarantee seemed OK. Having tried the aids for a week or so (and well within the 90 day guarantee) I was not satisfied because they were actually worse than my current NHS aids. On contacting the company I was informed that the guarantee would NOT apply because I had opened them!!! The company offer $10 as a "goodwill compensation" and stated that I did not need to return them at my expense. They then raised their offer to $58.00. DO NOT EXPECT ANY GUARANTEE TO BE HONOURED BY THIS COMPANY! I CANNOT RECOMMEND THESE AT ALL!
Despite reasonable reason for not wanting these hearing aids I have not been refunded even though I advised them 12 hours after paying for them. I have no use for the hearing aids and already have top of the line hearing aids worth $6000.00. The advertising promises are not true. I asked them to stop the order and the response is - “it’s already on its way”. Yet received a message the next day saying my product was being packaged.Don’t be an idiot like me. Don’t fall for the advertising promising something they can not deliver. The customer service is terrible.
I bought these a couple of months ago but they have not been working for the last 2 weeks they are charging but no hearing from the aids nothing at all it's like they just stopped working so much for a great hearing aid j foster 39 Osborne crescent dumfries
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