Review Time
I subscribed to the BetterMe platform and, although I didn’t use it much (my fault), I would like to highlight the excellent customer service I received regarding an issue with a subscription renewal that I did not intend to make. They helped me immediately, and the refund was processed very quickly.
The customer support team was truly understanding and supportive, which I believe reflects the company’s policies. Without a doubt, this is a positive attitude worth highlighting and something that is rarely seen nowadays.
I subscribed to the BetterMe platform and, although I didn’t use it much (my fault), I would like to highlight the excellent customer service I received regarding an issue with a subscription renewal that I did not intend to make. They helped me immediately, and the refund was processed very quickly.The customer support team was truly understanding and supportive, which I believe reflects the company’s policies. Without a doubt, this is a positive attitude worth highlighting and something that is rarely seen nowadays.
First I did not order a subscription so I had to cancel which they did then they opened another subscription saying I signed up again ! Scam scam 😒 I am still fighting to get my money back as I never asked for a subscription or anything else. WATCH YOUR BACKS AND BANK ACCOUNT
It has lots of potential but after signing up and having 1 day on the app, it locked me out of my program and there was no one to talk to. I tried emailing 3 times with no response. Finally requested a refund but an automated message replied that I’m canceled and they do not issue refunds. I feel cheated. And frustrated that I have start all over again with another company.
I'm using the application for training at home, so many variants to train depending on your mood and condition, totally enjoy. Decided to try their clothing, designs are super. Received the order with 3 amazing things, 2 fit perfectly, very good quality. 1 was not my size and the team offered a solution very quickly to change.
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Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.See more
