Review Time
Misleading advertising practices. Purchase multiple bags of firewood listed as "Weight: 8-8.5kg". Every bag arrives under 7kg, under-shipping by 15%+Customer services claiming this isn't actually the product weight but some other metric, totally unapologetic and not understanding.
Misleading advertising practices. Purchase multiple bags of firewood listed as "Weight: 8-8.5kg". Every bag arrives under 7kg, under-shipping by 15%+Customer services claiming this isn't actually the product weight but some other metric, totally unapologetic and not understanding.
I've made reviews in the past but as we all know, over the years, things can change, well for this company, it hasn't, it's still fantastic and we love it.The lump wood is big, not tones of crumbs like in the shops. The prices are cheap but not any of the products. Delivery is quick. I couldn't ask for a better company, which is why we have been ordering from them since Covid.
I've made reviews in the past but as we all know, over the years, things can change, well for this company, it hasn't, it's still fantastic and we love it.The lump wood is big, not tones of crumbs like in the shops. The prices are cheap but not any of the products. Delivery is quick. I couldn't ask for a better company, which is why we have been ordering from them since Covid.
Incredibly quick delivery. I placed an order for 2x 15kg bags of ACH charcoal at 11.15am on Wednesday and they were delivered before 2pm the following day. Absolutely fantastic service. Even threw in a box of wax woodies for free. Always the best quality coal for the price & that’s some very impressive service. 10/10 Big K. Be proud of yourselves
Incredibly quick delivery. I placed an order for 2x 15kg bags of ACH charcoal at 11.15am on Wednesday and they were delivered before 2pm the following day. Absolutely fantastic service. Even threw in a box of wax woodies for free. Always the best quality coal for the price & that’s some very impressive service. 10/10 Big K. Be proud of yourselves
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