Name: birchandyarn.co.uk
Telephone: +447388294789
Rating: 1.9

Armistead Morgan Guest

2 months ago

Thanks for taking my £150…

Thanks for swindling me out of £150 right before Christmas. Terrible service. I hope your days are miserable.

Date of experience: Dec 17, 2025

IS Guest

2 months ago

Unbelievable treatment during the holidays

It’s appalling to see a company treat customers this way right before Christmas. I ordered a go-kart, and it never arrived. I never thought I’d fall for a scam, but here we are. My bank is currently investigating this matter. I believe karma will come back to everyone involved in this scam, exploiting hardworking people. All I can say is WOW.

Date of experience: Dec 16, 2025

MC92 Guest

2 months ago

STEER CLEAR - UNRELIABLE COMPANY

I placed an order for a mixer, received confirmation, but no product arrived. The website is down, and my emails have not been answered. STAY AWAY FROM THIS COMPANY! (I’m grateful I paid with a credit card.)

Date of experience: Dec 15, 2025

Stetson Guest

2 months ago

Scam!!

This is a scam!! Avoid at all costs.

Date of experience: Dec 15, 2025

Dick C. Guest

2 months ago

Spent nearly £500 and heard nothing

I ordered from this company and spent almost £500. Initial communication was acceptable, but alarm bells rang when they mentioned not using tracked delivery to save money. Now, I've heard nothing since the delivery date has passed, and both the website and WhatsApp number are gone. My bank has started the chargeback process, so I should get a refund. I hope karma catches up with them.

Date of experience: Dec 15, 2025

Chazz Parker Guest

2 months ago

Do not order from this company

Avoid ordering from this company! I purchased a BBQ smoker, but now their website is down, the phone number is disconnected, emails go unanswered, and WhatsApp is unresponsive! I don’t understand how anyone could be satisfied with this service.

Date of experience: Dec 13, 2025

Lena P. Guest

2 months ago

Appalling company with no staff

This company is shocking; they don’t even pay their staff, which explains the terrible customer service! No one works for free… avoid them at all costs!

Date of experience: Dec 12, 2025

BP90 Guest

2 months ago

Scammed

I was scammed. The site seemed legitimate. I ordered a camera for £300 and got a confirmation email and tracking number. A few days later, I couldn't access the website. I should have checked reviews first! I've reported it to my bank, who thankfully is processing a refund and looking into it! DO NOT ORDER FROM THIS COMPANY.

Date of experience: Dec 10, 2025

Gorden Guest

2 months ago

Terrible customer service

I emailed them about an item but never received a response. Clearly, this is a scam company.

Date of experience: Dec 10, 2025

malostronger Guest

2 months ago

Fraudulent website.

This site is fraudulent. I received an email three days after ordering stating that it’s a scam, and orders are not fulfilled. A search of company records shows no employees, which is suspicious for a warehouse operation. I've reported this to my bank and payment services - be aware that they pay the retailer upfront, so you may have to wait before they address potential fraud. I filed a report under reference RF25120025561C.