diffusioneshop.com

4.4
4.4 Based on 101 reviews

...

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Average Rating

4.4

/
5

101 Reviews

5 Star
78%
4 Star
5%
3 Star
1%
2 Star
5%
1 Star
11%

All Reviews

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TOTAL FRAUD. AVOID THIS PLATFORM.

TOTAL FRAUD. AVOID THIS PLATFORM. Update: Their reply is completely untrue. The platform stated my item would ship within 48 hours. After several days without any shipping notification, I reached out and was informed they were conducting inventory, so it hadn’t shipped. Through numerous emails, they evaded my requests for a refund and ultimately told me I had to wait for the item, pay for shipping, and complete a form for any refund. When I received the form, it indicated they could not return the item, leaving me without the product and out $300. The whole experience has been a scam, and they have lied about several aspects, including this response. They even flagged my post in an attempt to hide their questionable business practices. Avoid this seller.

1
Date of experience: Jan 12, 2026
Jonathan Hughes
Order was fine, but product details were unclear

The order was received in good condition, but the images and title were misleading since the stand is not included and needs to be purchased separately. Furthermore, the delivery took over 3 weeks, and the response to my concerns consistently exceeded the promised 24-hour timeframe.

2
Date of experience: Dec 23, 2025
Eddie H.
Misleading details and slow delivery

The order arrived in good shape, but the product images and title were misleading, as the stand is not included and needs to be purchased separately. The delivery time was also disappointing, taking over 3 weeks, and the response to my complaints frequently exceeded the promised 24-hour timeframe.

2
Date of experience: Dec 16, 2025
Satisfactory service

Ordered and delivered; what more can you ask for? Thank you.

4
Date of experience: Dec 08, 2025
Quick delivery

Fast delivery; everything is fine.

5
Date of experience: Dec 08, 2025
Carol Ann S.
Positive experience.

I ordered a spare part for my lamp. This was the only platform I could find it on. The delivery went smoothly, and the spare part was exactly what I needed. Since it was low value, there were no import duties. I can't comment on the service for issues since I had none.

4
Date of experience: Dec 03, 2025
Elmo Clark
Outstanding experience

Our product arrived as scheduled, and every step of the delivery was well communicated. It was in good condition and exactly as ordered.

5
Date of experience: Nov 24, 2025
Waldo J.
An exceptional store!

An exceptional store! I'm on my 8th order, and I've only experienced excellence. Easy to reach, very friendly, and providing helpful advice—there are no complaints here. Living in Canada, all 8 orders have been delivered quickly and without issues. I was initially worried about potential damage due to distance, but the packaging is outstanding—multiple layers of protection! The only minor issues have been with the website, which can be a bit clunky. However, I advise others to persevere; it's worth it! I've received exceptional service from all staff, particularly one who was very helpful. Thank you!

5
Date of experience: Nov 19, 2025
Charley T.
A delightful surprise!

I really enjoyed browsing the available items on the site, which made my choice difficult in the end. I must admit that the assistance I received was truly heartwarming, making my entire experience very enjoyable.

5
Date of experience: Nov 17, 2025
Luke Powell
Very knowledgeable and friendly assistance

5
Date of experience: Nov 13, 2025

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