Review Time
This app is SCAM! They charge multiple time and costumer service is a bot without provide real service
Quit my subscription or I bring you to Court!
BE AWARE OF THIS SCAMMERS
I signed up for the free trial… and cancelled before the trailer ended and they still charged me two more times for 10x the amount!! It’s impossible to unsubscribe and there is no way to reach customer service. Don’t download the app
I liked it in the beginning. They had prompt customer service. I've been trying to resolve an issue for a month and customer service has fallen off the earth. They canceled my account (one that I paid full price for) and they won't bring it back online even though I've paid. I've also asked for my money back and they won't reply. Again.... It has been WEEKS. They are terrible.
This site claims you get a discount but then charges twice for 2 different things which you have no choice but to pay for despite only wanting the subscription. It's also inaccurate for the calories and macros as every time I've had to change it to the correct value making it completely pointless.
I cancelled the App the day after I enrolled, well within the 7 day trial period. Sure enough, after the 7 days, they fraudulently charged me a full $49.99 anyway! I’ve read many negative reviews of this happening to other people as well. Very shady way to do business. I have made 3 attempts now to have the refund but just keep getting auto replies offering discounts on staying with this over-priced App. Be warned.
Avoid! It’s a fraud. I got the app and paid for the trial, than I got offered 38 usd yearly subscription. All of a sudden the app started to charge me monthly those 38 usd. There is no way to cancel this subscription in the app or via subscriptions. I reported to my bank as a scam.
AVOID. Scam-like behaviour. Calorie readings are wildly inaccurate, and the refund policy is specific and appears to be designed to avoid giving you your money back. I find it unusable because the tracking is so inaccurate, but they refuse to refund it because I haven't used it for 15 consecutive days. When it is giving inaccurate health data, why would I? Don't be sucked in by the 'fun' element, you can do better.
Absolute scam. The app itself is fun but be prepared to pay $50 a month in fees!!!I cancelled my 1 week trial after 1 day. Then they still charged me. I’ve had to lodge a dispute AND cancel my card!!!They don’t respond to emails. There’s no way to unsubscribe. It’s the sneakiest raccoon out there!!! Don’t do it!!
I used the free 3 days trial and canceled, but I was still charged. I requested a refund and only received automated messages trying to upsell me things I didn’t want. No real support, no refund.DO NOT use this app. Look for another app with the same purpose but with reliable customer support. Bitepal is not worth it.
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