themodernback.com

4.9
4.9 Based on 160 reviews

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Average Rating

4.9

/
5

160 Reviews

5 Star
94%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
1%

All Reviews

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Review Time

John
Daniel excellent customer service

I found Daniel to be professional, extremely knowledgeable and very personable. He guided me through the selection process to the various functions of the individual massage chairs, providing his insights and landing on the best chair for my household. The whole process from beginning to end was painless and informative. Up to the excellent delivery and setup.

5
Date of experience: Oct 18, 2025
Alyssa G.
Excellent massage chair and experience

We had an amazing experience at The Modern Back. Daniel was fantastic, knowledgeable, friendly, and never pushy. We visited several times, and he patiently helped us find the perfect massage chair. We couldn’t be happier with our purchase and highly recommend checking them out!We compared prices at multiple stores and online. Still, The Modern Back and Daniel still offered the best deal. You can shop with confidence knowing you’re getting a fair price and the best service.

5
Date of experience: Oct 09, 2025
Paul Vance
Daniel was fantastic

Daniel was fantastic, very informative in the selection process. Highly recommend going to their showroom to try out chairs.

5
Date of experience: Sep 27, 2025
Jo M
We entered the store unsure of the…

We entered the store unsure of the product and with limited knowledge. Daniel is extremely knowledgeable about functions, benefits, comparisons, fit for particular individuals and situations. Above all, Daniel was patient as we spent a significant amount of time reviewing and re-reviewing the chairs. Because we drove 2.5 hours to get there, Daniel recognized our time commitment as well.

5
Date of experience: Sep 04, 2025
Greg Giesen
The Best Experience

I had an incredible experience in purchasing a massage chair from The Modern Back. Daniel was my contact and he continually checked in with me before I purchased the chair and always responded immediately to any question I have both before and during the process. I recommend going into the store to try out a couple chairs before purchase. I am fully satisfied.

5
Date of experience: Sep 01, 2025
Consumer
I was very impressed with Daniel and…

I was very impressed with Daniel and the store. It is valuable to try out different chairs so you know that what you buy is what you want. We tried 4 different chairs and found the one we like. Daniel was very helpful. I checked Modern Back’s price with on line prices and found that Modern Back was less expensive. Great experience!!

5
Date of experience: Aug 29, 2025
Anna Khalfine
We visited the Modern Back showroom and…

We visited the Modern Back showroom and worked with Daniel, who spent nearly two hours with us showing different models and explaining all the features. He was very knowledgeable and patient, and helped us choose the perfect chair that met all our needs. Daniel also coordinated the delivery and arranged removal of our old chair, making the whole process smooth and stress-free. Our new chair was delivered just three days after our showroom visit. Excellent service from start to finish—highly recommend Daniel and Modern Back!

5
Date of experience: Aug 23, 2025
John Mcnamara
Daniel was knowledgeable

Daniel was knowledgeable, would recommend both him and delivery team they set up quickly no problems

5
Date of experience: Aug 15, 2025
Rod Casey
Osaki DuoMax SE review

My wife and I shopped for months to find the right massage chair at the right price. We shopped the road shows at Costco and Sam’s Club as well as the stores and the internet (which I don’t recommend).Daniel, at The Modern Back, was very helpful and allowed my wife and I to try as many chairs as we liked that he had on display. Daniel was very knowledgeable and easy to deal with. We felt absolutely no pressure at all. After shopping at a few other places that week, we returned to The Modern Back decided on the Osaki DuoMax SE. We absolutely love our chair. Daniel gave us an incredible deal with excellent service. We highly recommend seeing Daniel at The Modern Back if you’re in the market for a massage chair.

5
Date of experience: Aug 12, 2025
LeGeekDu2aYTB82
My Favorite Massage Chair

I’ve been wanting a massage chair and after checking around I drove down to The Modern Back in Sarasota. I met Dan there and he showed me a few chairs for my aches & pains. I’m so glad I met Dan and how he has helped me throughout this process. I have called Dan numerous of times with questions and he is so patient & understanding. Dan helped me feel so at ease & confident with his knowledge that I purchased the Highpointe today. If you are on the fence about a massage chair. Go see Dan!You will be glad you did.

5
Date of experience: Jul 26, 2025

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