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MY ADVICE WOULD BE TO AVOID USING THIS LAW FIRM AT ALL COSTS. THEY ACTUALLY DESERVE 0 STARS IF THAT WAS AT ALL POSSIBLE. Very poor communication throughout. Completion was supposed to take place 26th September. I waited approx 4+ hours outside my new property with my removal people. It got to be so late in the day that all offices were closed. I was told by my removal company that there would extra charges for waiting time and that they would need to put my goods in storage for the night. I believe Completion actually took on 27th a day late!I checked with my bank Saturday 28th and todate the extra proceeds owed to me from the sale of my property have not thus far been transferred to my account. This whole experience has and still is highly stressful. Unfortunately I feel it is going to be necessary to contact National Claims Line if I am unable to get a satisfactory response from Bromets. My advice would be not to ever use this legal firm for conveyancing.
To be honest they are the worst solicitors I have ever used in my life totally useless & clueless staff as all solicitors they are very good liars when all behind the scenes nothing is getting done.From the searches being returned nothing and I mean absolutely nothing was done for 3 months no communication to sellers’ solicitors or to me for that matter.I had advised them on many occasions about the mortgage offer expiring and I needed to know if I should get an extension but, on all occasions, I was told it would be fine and that they would be able to complete before the offer expired.When they set a completion date, they again failed to answer the phones or respond to emails 1 week later I get an email saying that mortgage offer has expired which was for 3 months and they reckoned this was unusually short what the fiddlesticks are they smoking how long do you need?I had to instruct another Solicitor to carry out the purchase even after emailing everyone at the company informing them that I would be instructing another solicitor, no reply or any communication.I just want to warn others out there to be careful of these jokers and I would not wish them on my worst enemy.If anyone would like proof, I have all the emails and timeline to show you a simple house purchase and they failed so miserably to be able to complete in a timely manner with false promises at every turn.I have logged a complaint to the ombudsmen as I want my deposit money back and costs incurred on a new mortgage offer.
Used this company for a property sale, had to constantly chase, very poor communication and on the day of completion again received no communication from them. No funds were transferred. When I finally got hold of them in the late afternoon I was told my solicitor was off and they didn’t understand his figures in the completion statement so they only transferred me half of the money owed. After constantly chasing it took a further 4 days to receive the money, this made the whole experience very stressful. I have asked for a copy of their complaints procedure but still have not received or the final correct completion Statement. Wouldn’t use this solicitors again.
Emma Drury did a fantastic job when applying for our LPOA. We were in a desperate hurry as the LPOA was holding up a property sale. She met us quickly, had all the paperwork ready and even included a letter with our application to explain our situation. Our application was processed quickly and Emma was on the phone immediately it arrived back to let us know. Five star service.
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A professional and friendly law firm with over 173 years of service, located in the lovely North Yorkshire town of Tadcaster. Services: Residential Conveyancing, Commercial Conveyancing, Wills & Probate, Personal Injury, Divorce
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