Review Time
Was unsure on the process and what plan to select for my company, I spoke with Yelda and she was very sweet and also very knowledgeable, made my experience a lot easier!
Check your bills, I have never had so much trouble with an energy supplier the consistently over charged every bill. When I left to another supplier they over charged my last bill the estimated meter read was higher than the actual meter read from my new supplier that had an extra 2 weeks electricity use on it. When I questioned it they said the bill was correct and they could do anything, after 2 months and many emails and phone calls I told them I was going to to electricity ombudsman they fix their bill and sent a new bill which was considerably less than what they had originally said I owed. So many propels just pay bills without checking, I wonder how many people they have ripped off. I would not recommend this company to anyone.
Insanely expensive increases in power prices. Utterly ridiculous. Compare your pricing with other suppliers as soon as you can to get off of Blue NRG's network. They were charging me (flat rate) just over 75c kWh and I switched to Momentum Energy for 39c kWh flat rate. There is a slightly higher daily supply charge with Momentum Energy but even with this slight supply charge increase I'm saving a HEAP of money.The way this business is being run also seems dubious. In the past Blue NRG was required to pay over $400,000 in penalties for allegedly breaching Victorian energy rules related to guaranteed service level payments between July 2021 and June 2022.Prior to that Blue NRG paid a penalty of over $1,500,000 after allegedly failing to surrender enough certificates to offset their liability for the 2020 compliance year under the largest energy efficiency program in the country.Seriously avoid Blue NRG!
This company gives you an estimated bill, I changed from a previous supplier because the rates were cheaper. My electricity bill has never been more expensive than the past 3 months with this company they are charging me for 100 KWh than was used in the previous period last year. for a company that claims it saves business money this company has been costing me money.
We have two pharmacies both signed up with Blue NRG for many years.Yelda from Blue NRG always gives absolutely exceptional customer service and their pricing is always very competitive and cheaper than other energy providers.They always respond when I choose to get in touch with them.I have no hesitation in recommending Blue NRG to other prospective clients.I have comfort each month that their pricing is very competitive and cheaper than other energy providers.Don’t hesitate in giving them a go !You definitely won’t be disappointed.Thanks once again Yelda for your 5 star customer service.Thank you,Dom.
Willoway Farming was established three and a half years ago, and we used a broker to organise our electricity retailer. The broker has disappeared, but we are still with Blue NRG. Their customer support team has been exceptional, assisting us in the provision of economically priced power to our 80 NMI sites across South Australia and New South Wales. As a farming business we use plenty of power for shearing, irrigation and other activities. Blue NRG has remained price sensitive in the current market, worked with us in changing over to Smart Meters, and is currently developing a new model to reduce complexity for the payment of multiple invoices. It is our decision to continue using them as a power supplier into the future.
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Blue NRG is an Australian owned and operated energy retailer, providing tailored energy plans for Australian businesses. We serve businesses of all sizes based in Victoria, New South Wales, Queensland and South Australia.
Our Customer Service Team is located in Melbourne, so every time you call us you will speak to a local team member.
We know that every business is unique. That's why our local team will work with you to understand your energy needs and create an energy plan that suits your business.
To get a quote visit our website today, or call us on 1300 599 888 to talk to one of our business energy experts. See more
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