bluestep.se

4.1
4.1 Based on 25 reviews

...

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Average Rating

4.1

/
5

25 Reviews

5 Star
65%
4 Star
12%
3 Star
0%
2 Star
4%
1 Star
19%

All Reviews

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Review Time

Heiloloheimir
Like many others who have written reviews of this bank, I received a loanpromise from this bank. I t

Like many others who have written reviews of this bank, I received a loanpromise from this bank. I then proceeded to find an apartment and was about to sign the contract which the bank had promised me, only for them to change the terms one day before signing. The new terms were that I give them a guarantee from my job site that I would be working there for x amount of time. I then gave them exactly that, exactly what they asked for, a guarantee for the amount of time they had asked for, only for them to then threaten to not give me the loan unless for a raised interest rate. They broke their promise, and then changed terms as I gave them literally exactly what they asked for. Do not use this garbage bank, they are a fraud. Most of the positive reviews are definitely plants from the bank, as the negative reviews seem to closely resemble my experience, showing they don’t learn from their shitty past. Do not use this piece of shit garbage bank. I will be telling all of my friends to avoid this scam, as we are all at the age of buying our first properties. I suggest you do the same.

1
Date of experience: Mar 02, 2026
Heiloloheimir
Beyond scummy

Like many others who have written reviews of this bank, I received a loanpromise from this bank. I then proceeded to find an apartment and was about to sign the contract which the bank had promised me, only for them to change the terms one day before signing. The new terms were that I give them a guarantee from my job site that I would be working there for x amount of time. I then gave them exactly that, exactly what they asked for, a guarantee for the amount of time they had asked for, only for them to then threaten to not give me the loan unless for a raised interest rate. They broke their promise, and then changed terms as I gave them literally exactly what they asked for. Do not use this garbage bank, they are a fraud. Most of the positive reviews are definitely plants from the bank, as the negative reviews seem to closely resemble my experience, showing they don’t learn from their shitty past. Do not use this piece of shit garbage bank. I will be telling all of my friends to avoid this scam, as we are all at the age of buying our first properties. I suggest you do the same.

1
Date of experience: Feb 18, 2026
Shaun Coleman
Bluestep presented another solution

Bluestep presented another solution, perhaps a more creative alternative. They delivered what I asked for and a lot more. Im very happy with what they did for me

5
Date of experience: Jun 23, 2025
Wells Fisher
Very good service

Good service, all my questions were answered in time. No problem during the loan process.

5
Date of experience: Mar 20, 2025
Romilda L.
My Worst Experience. Period.

This bank is probabIy the worst bank I have ever dealt with in terms of customer service. They are slow with everything and very rigid. There is no room for flexibility. I have given this bank more documents than I have ever given to any organization in my life, including the Government!! And yet they still ask for more documents!! This is in addition to all the standard information they get about you like credit checks, payslips, etc. More than 3 weeks after I made my application, this Bank was still asking for documents and had not even verifed my income. After 3 weeks!!The account manager does not seem to have any idea of what he is doing. His level of nonchalance is ridiculous. He is not able to properly answer any questions you have which leaves you very dissatisfied. I have no idea how he got this job. This Bank will take every bit of information about your personal life. They will take all the time in world and they will not give you answers that make sense. And in the end they can deny your application based on things you dont understand as no one will explain it to you. I am so happy to hear that other people have had a similar experience with Bluestep Bank. I will withdraw my application and go somewhere else.I advise everyone to do the same if they have a choice.

1
Date of experience: Dec 23, 2024
Grace
Worse bank

In January, I received a loanpromise for the purchase of the apartment, after three months i.e. two days before the main contract from no where I got rejection of the loan promise. I canceled my acess date and now Im taking the consequences. This bank is really crazy and unresponsible. Even they are not updating their claim phone number 08 50 92 42 37 on the website.08 50 92 42 37 car agency phone number.

1
Date of experience: Apr 11, 2024
Ryder Barnes
Really good I'm Satisfied about…

Really good I'm Satisfied about Bluestep.

4
Date of experience: Jan 01, 2024
Maya
Really good I'm happy with Bluestep.

5
Date of experience: Jan 01, 2024
Petula Fisher
Really bad costumer service and extremly long !!

Impossible to get anything done with this bank and super difficult to transfer money from the bank. If you plan to place your savings here - DONT! Find another bank.They have no costumer support that is woth mentioning. Will never ever recomend this bank to anyone.

1
Date of experience: Nov 24, 2023
Keiko C.
Service

Mmmmmmmmmm

4
Date of experience: Nov 16, 2023

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