Name: bonprix.es
Telephone: 000000000
Rating: 4.1

Joanne Jones Guest

Package has gone missing! Update!

Package has gone missing. Was shown as delivered but was nowhere to be found. BonPrix provided a delivery note, but that is all the support I have had. The courier company was Seur, and they have been equally unhelpful. Have ordered a number of items previously, and never had any problem and any items returned have been credited promptly with no issues. So disappointing.Update 31/10/2025.... BonPrix contacted me immediately after posting this review and asked for further details so they could investigate further - excellent customer service, and today, without any response or notification from Seur, my parcel arrived! Whether this was in response to my report to them about the lost parcel I don't know, but all has been happily resolved. My faith has been restored!

Date of experience: Oct 27, 2025

Mrs Dense Belton Guest

5 months ago

Love the quality of the clothes

Love the quality of the clothes, just received ladies shorts, but because I live in a warm country, these shorts are too thick to wear here so unfortunatly I will have to send them back, but FANTASTIC quality clothes

Date of experience: Sep 25, 2025

Noreen Guest

5 months ago

Delivery was not to my house

Delivery was not to my house, as I expected.It was then to be delivered to a Seur pick up point in Pilar de la Horadada., which was later cancelled.It eventually arrived at a pick up point in Torrevieja, which meant that I had to organise transport there and back, to collect my purchase, at an extra cost to me.

Date of experience: Sep 15, 2025

Teresap Guest

5 months ago

Good Quality Clothes

I had no problems ordering and paying for the items I wanted. Delivery was prompt and the goods first-class. A pleasure to wear! Happy to recommend Bonprix.

Date of experience: Sep 12, 2025

Horatio Lewis Guest

7 months ago

Everything I ordered was very nice as…

Everything I ordered was very nice as always .. the only negative was Seur delivered my parcel to a collection point which has never happened before.

Date of experience: Jul 22, 2025

Harris Cook Guest

8 months ago

Very happy with Bonprix

Very happy with Bonprix, only 2 tops very different with the colour instead of your website, the delivery could be a little bit faster, 8 days waiting is a little bit long. But for sure I order again with you.