boxofficeticketsales.com

3
3 Based on 316 reviews

With over 1,000,000 customers, Boxofficeticketsales.com is a leading live event secondary ticket marketplace. With over 15 years of experience, our website gives you access to over 100,000 of the hottest sports, concerts, and theater events in the world. ...

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Average Rating

3

/
5

316 Reviews

5 Star
33%
4 Star
13%
3 Star
11%
2 Star
4%
1 Star
39%

All Reviews

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Review Time

Troy H
DO NOT USE THEM!! PERIOD... WORST CUSTOMER SERVICE IN THE WORLD!!! STAY AWAY! YOU'VE BEEN WARNED.. p

DO NOT USE THEM!! PERIOD... WORST CUSTOMER SERVICE IN THE WORLD!!!
STAY AWAY! YOU'VE BEEN WARNED.. promise you tickets. Bought a week in advance. 1 hour b4 game time E-tickets weren't transfered yet. Asked for my number. Problem with my order.. no problem @ all!!! Ha!! Disputed charge with Chase. Got immediate refund. Went to Vivid seats great customer service much better price too!!!

1
Date of experience: Feb 28, 2026
Ebenezer Lewis
Disappointing Experience with High Fees

I was referred to this service through a phone line and hastily agreed to a 35% processing fee along with an unexpected $13 charge for phone assistance. The representative assured me he was finding the best deals. However, my purchase ended up being non-refundable. Afterward, I checked resale sites and found similar tickets for over half the price, including taxes and fees. When I called back to express my concerns, the same representative quickly reiterated the 'no refunds' policy and abruptly ended the call. Proceed with caution and consider other options.

1
Date of experience: Jan 18, 2026
GB36
Extremely dissatisfied with the service.

I wish I could give ZERO stars. The support team is unhelpful. I bought tickets yesterday for an event happening in 30 days (not a major event) and the tickets won't be delivered until January 1. I became suspicious during the purchase because I couldn't select my preferred seats. They raised the price of general admission tickets from $5 to over $44. After reading numerous negative experiences today, I attempted to get a refund. As mentioned, the support team was rude and refused to assist me. I have filed a complaint with the relevant authorities. If they think I will give up on obtaining my refund, they should remember my previous success in holding a contractor accountable for theft.

1
Date of experience: Dec 04, 2025
Pete Hughes
Would give zero stars if possible

Would give zero stars if I could. The customer service was extremely rude. I bought tickets yesterday for an event in a month, and they won't be delivered until January 1. I was already suspicious during the purchase since I couldn't select my seats. They inflated general admission prices from $5 to over $44. After reading numerous horror stories, I attempted to get a refund, but the customer service was unhelpful and refused. I've filed a complaint with the Better Business Bureau. If they think I'll stop pursuing my refund, they should ask me about a previous successful case I had against a contractor.

1
Date of experience: Dec 04, 2025
WP99
Terrible seat assignment for concert

I purchased a concert ticket for $409 from the VIP section, but I was assigned a seat in the balcony, row K. I ended up sitting with people who paid $200 or less. Terrible service; I will never buy from them again!

1
Date of experience: Nov 24, 2025
Mark T.
This service is a scam

This service is a scam. They are misleading and unresponsive regarding disputes. I tried to cancel my order within two minutes of realizing it was a fraudulent company, but they made it nearly impossible to contact anyone. I hold grudges and will be seeking justice. I'm gathering information from others who have been scammed and have identified the individuals involved.

1
Date of experience: Oct 18, 2025
Ivan10123
Tickets were reclaimed twice!

I bought two tickets in July for a show in October. On September 4, the seller reclaimed the tickets, but the venue alerted me. I contacted ticket sales, and they reversed it, allowing me to keep my seats. Then on September 26, I received the same notice again. With just a month to the show, I will ask for a reversal once more, but will it happen a third time? This is a scam that should not occur, and I will never purchase here again. You've been warned!

1
Date of experience: Sep 26, 2025
Art F.
Unsatisfactory customer service and higher prices

Unsatisfactory customer service, inflated prices, and tickets weren't sent promptly.

1
Date of experience: Sep 22, 2025
Peter Ross
Fraudulent ticket - seat did not exist

On September 9, I purchased two tickets for a theater presentation. The tickets arrived electronically, showing adjacent seats A7 and A9. One ticket was valid, but the other was for a seat that didn't exist. The theater couldn't provide satisfactory seating for this sold-out performance.

1
Date of experience: Sep 21, 2025
Avoid ordering event tickets from this service

Avoid ordering event tickets from this scam site! I ordered tickets for a show, costing $356, and never received them. When I spoke with the venue, they confirmed they have no dealings with this service. I lost $356 and couldn't attend the show. This service is a scam; buyers beware!

1
Date of experience: Sep 20, 2025

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Business Details

  • With over 1,000,000 customers, Boxofficeticketsales.com is a leading live event secondary ticket marketplace. With over 15 years of experience, our website gives you access to over 100,000 of the hottest sports, concerts, and theater events in the world. At Boxofficeticketsales.com, we pride ourselves on making the ticket-buying process safe and easy.

    Are you a concertgoer? We have tickets to your favorite rock, country, rap, r&b, alternative, hip hop, and classical concerts. We also carry tickets for the best music festivals around such as Coachella, Lollapalooza, Electric Daisy Carnival, and Austin City Limits.

    Sports fan? We have tickets to your favorite MLB, NASCAR, NBA, NCAA, NFL, NHL, PGA, Professional Boxing, MMA, WWE, Tennis events, and more! Search for your event, select where you want to sit, and complete your purchase. We even carry all playoffs, World Series, March Madness, Superbowl, WrestleMania, and all other major events you want to attend!

    Theater lovers rejoice! If you are planning on attending a Broadway or Off-Broadway show in New York City, Chicago, San Francisco, Boston, or any other city…we have tickets you will love. Don’t miss Hamilton, Wicked, The Lion King, and Book of Mormon, and purchase your tickets today.

    Heading to Las Vegas? Catch some classic Vegas shows such as O by Cirque Du Soleil, Absinthe, and Penn & Teller. Or catch some of the hottest residences such as Gwen Stefani, Boys II Men, Cher, Christina Aguilera, and many more! Las Vegas sports are also heating up! Get your tickets to the Vegas Golden Knights or the new Las Vegas Raiders in their inaugural 2020 season!

    We love families! We carry a wide variety of tickets to family-friendly events around North America. Some of the most popular family shows are Disney on Ice, Monster Jam, Frozen – The Musical, Paw Patrol – Live!, Sesame Street – Live, and many more! Take the family out and make memories that will last a lifetime.See more

  • email customersupport@boxofficeticketsales.com
  • call 8555145629
  • language https://boxofficeticketsales.com

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